Settings and activity

103 results found

1. Feature Request: Enhanced Support for Deskphones in User Settings Templates

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jan 28, 2025

2. Super Admin should be able to access voicemail recordings using the Call log report

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   12 votes

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   0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jan 22, 2025

3. Temporarily disable licenses

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Dec 24, 2024

4. Ringcentral system to access the customer deskphones interface remotely

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Dec 19, 2024

5. Ability to call short code numbers such as 311

   32 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Dec 2, 2024

6. Automatically disconnect the RC App from Max Agent when call ends.

   3 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Nov 26, 2024

7. Restrict Email Updates to Authorized Domains in User Profile

   13 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Nov 14, 2024

8. Disable auto launch app using script

   9 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Nov 12, 2024

9. Ability to Disable RingCX button inside the Glip while keeping RingAgent

   8 votes

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   Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Nov 5, 2024

10. Agent sign in time on real time dashboard

    4 votes

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    New  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Oct 16, 2024

11. IVR Key Press Identifier

    12 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Oct 3, 2024

12. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

    11 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Sep 30, 2024

13. Merging call Auto Recording on Transfer and Conference calls

    13 votes

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    1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Sep 30, 2024

14. Disable RC app status of DND for non admin.

    17 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Sep 27, 2024

15. Block numbers directly in the RC App even if the calls are from the Contact Center Max agent.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Sep 23, 2024

16. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    151 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Sep 12, 2024

17. Announce error message instead of busy or engaged tone when a dialed number is disconnected or unavailable

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Sep 11, 2024

18. Change the Contact information > MY PRIMARY NUMBER in the https://myringcentral.com/

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Aug 27, 2024

19. Limited access to Call Logs / Recordings

    6 votes

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    1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Apr 22, 2024

20. Outbound Caller ID Switch Options on RingCentral for Microsoft Teams

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Apr 9, 2024