← RingCentral Ideas

Settings and activity

252 results found

  1. HUD status is not based on the Message side of the App

    11 votes
    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  · 

  2. Voicemail Setting Permission for custom role

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  · 

  3. Multiple Voicemail Greetings

    194 votes
    Future Consideration  ·  51 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  · 

  4. Have the option to switch access for Analytics reports for call queue managers and normal members

    12 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  · 

  5. Reports to be edited by others

    20 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  · 

  6. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

    34 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  · 

  7. Forward Calls to the Main Site to an External Number

    11 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  · 

  8. License Limit

    12 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  · 

  9. Allow Blocking Outbound Calls by Number

    154 votes
    Under Review  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  · 

  10. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    185 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  · 

  11. Add ability for call queues to be added to call monitoring groups

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    AdminSky (Technical Account Manager 2, RingCentral) shared this idea  · 

  12. Allow App to Bypass Android DND Settings for Audible Notifications

    17 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  13. Sort call queue members by name

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  14. Relocate the chat icon or save button - mobile device

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  15. Turn Administrative Email Notifications Off

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  16. Call monitorers only receive email notifications if both "can monitor" and "can be monitored" is ticket

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  17. Remove email notification to the users when adding or remove users in call monitoring.

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  18. We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  19. Retrieve deleted conversations

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  20. Improve "Security Notice from RingCentral" Emails

    45 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
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