Settings and activity

23 results found

1. Data retention - Option to see how many days are left for a specific recording to expire

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Amanda supported this idea  ·  Aug 18, 2025

2. Abandoned Call queue Rate

   13 votes

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   New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Amanda supported this idea  ·  Jul 28, 2025

3. Filter delivery settings in call log

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  Sep 2, 2022

4. Adding phone order information to phones and devices tab in admin portal

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  Sep 16, 2022

5. RC Scheduler default to last setting

   2 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  Nov 19, 2021

6. Add a feature to allow users to just receive text messages

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  Dec 6, 2021

7. Easily add Contact Center numbers and RingCentral IVR extensions to the company directory

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  Mar 29, 2022

8. Allow call loop

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  Feb 1, 2022

9. Filter download user list

   25 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  May 4, 2022

10. Allow forwarding of reserved non-emergency numbers (I.e. 311) to local authority

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. "Use RingCentral for click to dial and fax" tenant-wide setting to ON by default

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Allow Performance created subscription to be accessed by all super admins

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Make MVP chat logs easier to read

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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14. Granular Permission for Employee Unlock

    14 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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15. Gain admin visibility of user created speed dials on hardphones

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

    35 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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17. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Multiple Hosts for Reoccurring Meetings

    156 votes

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    Under Review  ·  33 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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19. Differentiating Ring Tone for Incoming Calls

    111 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Enable Admin to turn off ability for users to delete texts and messages

    11 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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