← RingCentral Ideas

Settings and activity

38 results found

  1. Enabling/Disabling Headset Controls Globally

    2 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Joshua shared this idea  · 

  2. Ability to remove number from an existing group SMS

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Joshua shared this idea  · 

  3. Syncing RingCentral Performance Reports to Salesforce for non-Salesforce users.

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  4. Show all Office 365 global address book addresses in the ACO, not just mailboxes

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
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  5. Adding the Remote Control Support for RingCentral Video Meeting using RingCentral App web version.

    11 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  6. External Number on Presence

    22 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  7. Auto detect calling number

    15 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  8. Add an audio tone for calls being transferred

    130 votes
    Planned  ·  25 comments  ·  Phone & Messaging  ·  Admin →
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    An error occurred while saving the comment
    Joshua commented  · 

    Description:My business would appreciate the option of an audio cue that occurs after an incoming call is transferred to you after a warm transfer on the desk phones. Currently it is difficult to distinguish when the call with the person transferring the call ends and when the transferred call begins. I request the option for a beep or short tone between the two calls.SFDC case number: 17498592SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001TGjA3QAL/viewCompany: Comma InsuranceRC UID: 694399009 (61 lines) CSTCurrent Total MRR: USD 1,529.38Contact Name: Quinton ParkerContact Email: quinton.parker@commainsurance.com

  9. Shared Contact List with all users

    79 votes
    12 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. RingCentral App Contact Management Option: Remove a Guest or Block Email Domain

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Delete bulk messages/Conversation in Unified App

    129 votes
    Future Consideration  ·  53 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  12. RingCentral App Message Data Export File Type Should be User Friendly

    5 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  13. add HUD feature to apple iphone app.

    114 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Add an out of office feature for message

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  15. Feature to remove the press 1 option on call queue calls

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  16. Conference Call: Drop/Remove individuals during call

    97 votes
    7 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.

  17. Admin user can disable the feature for users to modify call queue settings. Users should not be able to change status from available, un...

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  18. Set-up an iPad as scheduling display for RingCentral Video Rooms

    12 votes
    Implemented  ·  0 comments  ·  Events & Video » Rooms  ·  Admin →
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