Settings and activity

35 results found

1. Show all Office 365 global address book addresses in the ACO, not just mailboxes

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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2. Adding the Remote Control Support for RingCentral Video Meeting using RingCentral App web version.

   7 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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3. External Number on Presence

   18 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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4. Auto detect calling number

   15 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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5. Add an audio tone for calls being transferred

   127 votes

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   Planned  ·  24 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Joshua commented  ·  Feb 9, 2023  ·  Edit…  ·  Delete…

   Description:My business would appreciate the option of an audio cue that occurs after an incoming call is transferred to you after a warm transfer on the desk phones. Currently it is difficult to distinguish when the call with the person transferring the call ends and when the transferred call begins. I request the option for a beep or short tone between the two calls.SFDC case number: 17498592SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001TGjA3QAL/viewCompany: Comma InsuranceRC UID: 694399009 (61 lines) CSTCurrent Total MRR: USD 1,529.38Contact Name: Quinton ParkerContact Email: quinton.parker@commainsurance.com

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6. Shared Contact List with all users

   72 votes

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   10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more: https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US

7. RingCentral App Contact Management Option: Remove a Guest or Block Email Domain

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Delete bulk messages/Conversation in Unified App

   112 votes

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   51 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is on our 2025 Roadmap!

9. RingCentral App Message Data Export File Type Should be User Friendly

   4 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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10. add HUD feature to apple iphone app.

    20 votes

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    Under Review  ·  5 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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11. Add an out of office feature for message

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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12. Feature to remove the press 1 option on call queue calls

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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13. Conference Call: Drop/Remove individuals during call

    95 votes

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    7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.

14. Admin user can disable the feature for users to modify call queue settings. Users should not be able to change status from available, un...

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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15. Set-up an iPad as scheduling display for RingCentral Video Rooms

    11 votes

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    Implemented  ·  0 comments  ·  Events & Video » Rooms  ·  Delete…  ·  Admin →
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