Settings and activity

20 results found

1. Hot Desk Phone to Paging Only group

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Taijon shared this idea  ·  Apr 3, 2024

2. Selecting multiple skills all at once from Supervisor Dashboard

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Taijon shared this idea  ·  Sep 26, 2022

3. Delay App Updates When App is in Use

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Taijon shared this idea  ·  Mar 1, 2023

4. Please allow pasting image directly into chat without having to create new notes.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Taijon shared this idea  ·  Mar 6, 2023

5. Do not request feedback from customers once they have been asked

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Taijon shared this idea  ·  Jul 21, 2023

6. LOB Analytics: Do not count Abandoned calls correctly

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   0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Taijon shared this idea  ·  Aug 17, 2023

7. Publish company number to display in RC Application

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Taijon shared this idea  ·  Sep 12, 2023

8. Request for Call Queue Visualization Tool

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Taijon shared this idea  ·  Oct 10, 2023

9. Template to create custom rules for General Settings, IVR Menus and call queues

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Taijon shared this idea  ·  Dec 21, 2023

10. Improvment on Analytics Device Alerts

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    0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Taijon shared this idea  ·  Jan 16, 2024

11. Cannot listen to VM's from Client to Desk Phone

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Taijon shared this idea  ·  Dec 15, 2023

12. Allow for outbound faxes being able to be sorted

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Taijon shared this idea  ·  Dec 21, 2023

13. attach files in a chat while in a video meeting

    29 votes

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    Under Review  ·  2 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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14. Call Masking for credit card transactions need to be available for mvp plans.

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Make MVP chat logs easier to read

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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16. Granular Permission for Employee Unlock

    14 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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17. Add "All" Option Back to the Site Filter Within the "Users with Extensions" Page in Service Web

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Do Not Call List for UC Customers

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Filter download user list

    24 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Cross Reference Call ID in Agent State History Reporting API

    8 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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