Settings and activity

59 results found

1. Feature Request: Ability to Import data from another providers data after porting the phone number

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   Ismael Pimentel shared this idea  ·  May 18, 2026

2. BT Feature Request: Allow BT Phone numbers to be used on another providers forwarding system

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   Ismael Pimentel shared this idea  ·  May 1, 2026

3. Workflow builder for Queue Calls

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ismael Pimentel shared this idea  ·  Apr 1, 2026

4. Change Keyboard Shortcuts in BTCW App

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Ismael Pimentel shared this idea  ·  Mar 23, 2026

5. download transcript after the call is finished

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Ismael Pimentel supported this idea  ·  Mar 13, 2026

6. Archiving AI Summaries

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   New  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ismael Pimentel supported this idea  ·  Mar 13, 2026

7. Downloading AI Transcript in Bulk

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   New  ·  5 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Ismael Pimentel supported this idea  ·  Mar 13, 2026

8. Bulk Download Files and Documents sent in the RC App

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   Ismael Pimentel shared this idea  ·  Mar 4, 2026

9. BT Feature Request: Allow BTCW direct number to receive 2FA

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Ismael Pimentel shared this idea  ·  Mar 4, 2026

10. Transferred calls ring back to original person if the person the call was transferred to can't/doesn't answer

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ismael Pimentel supported this idea  ·  Jan 29, 2026

11. The serial number of a third-party device should be visible when using Manual provisioning.

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Ismael Pimentel supported this idea  ·  Jan 9, 2026

12. BLOCK CONTACT

    14 votes

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    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Ismael Pimentel supported this idea  ·  Dec 23, 2025

13. Block outbound calls by number for specific users

    35 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ismael Pimentel supported this idea  ·  Dec 15, 2025

14. BT feature request: Ability to Block Robo Calls

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Ismael Pimentel shared this idea  ·  Dec 11, 2025

15. BT Feature Request: Custom Configuration for BT provided phones

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ismael Pimentel shared this idea  ·  Nov 18, 2025

16. Feature Request : To receive OTP/Security Code through phone call

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    Ismael Pimentel shared this idea  ·  Sep 19, 2025

17. Receive OTP from websites

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    Under Review  ·  55 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ismael Pimentel supported this idea  ·  Sep 16, 2025

18. Determine the phone numbers from Abandoned calls from Analytics Report

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ismael Pimentel supported this idea  ·  Sep 15, 2025

19. BT feature request: Ability to receive a Notification if a Specific phone number calls their system

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Ismael Pimentel shared this idea  ·  Aug 26, 2025

20. Feature Request : Oyster Terminal Machine Through ATA

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Ismael Pimentel shared this idea  ·  Aug 18, 2025