← RingCentral Ideas

Settings and activity

67 results found

  1. Call Queue Custom Rule Templates

    15 votes
    2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    John Erick supported this idea  · 

  2. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

    10 votes
    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    John Erick supported this idea  · 

  3. Change number in Call handling settings

    10 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  4. Call handling

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  5. Aside for receiving text and email. We can add a phone call to receive the 6 digit code.

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  6. Super admin should have an option to control the data archive settings for chats, messages, faxes, etc.

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  7. Select multiple pages in Call logs.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  8. Automate Softphone Upgrade/Install

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  9. Disabling short ext number for IVR Menus.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  10. Add new user to RingCentral App Teams. (OtherGroup)

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  11. Report to show RC Desktop Client Usage aka Logins (Analytics)

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  12. Paging device Simultaneous Ringing

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  13. Wants to have an option to share the video recording to an email distro or group.

    1 vote
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  14. The customer requested a report in the Contact Center to identify if calls were cleared from a stuck queue.

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 

  15. Increase After call wrap-up time

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  16. Activity Logs capture - RingCentral Desktop/Mobile App

    13 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. The ability to disable ECM (Error correction mode)

    7 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Forward a voicemail to a call queue voicemail

    20 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  19. Request for dead air/long pauses reporting feature in Ring Central

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?

  20. RingCentral App Status - Ability to sync the RC App status in User Hours.

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
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