← RingCentral Ideas

Settings and activity

10 results found

  1. Permanently minimize the AI Notes and Transcript box

    80 votes
    20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Nikki supported this idea  · 

  2. # of Total "Actual/True" Calls

    4 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Nikki shared this idea  · 

  3. Missed call report that shows all available users at the time of the missed call.

    35 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. Add number of calls refused to live reports

    4 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  5. Minute Counter Visibility

    3 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. Need Reports Greater than 6 months, Need one year

    47 votes
    Planned  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  7. Enable a true DND presence sync

    169 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    185 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  9. Multiple Hosts for Reoccurring Meetings

    155 votes
    Under Review  ·  33 comments  ·  Events & Video » Webinar  ·  Admin →
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  10. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    584 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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