← RingCentral Ideas

Settings and activity

36 results found

  1. configurable change time of presence status to inactivity

    53 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kiley supported this idea  · 

  2. Admin can change other users' presence status and presence message

    22 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kiley supported this idea  · 

  3. Stop Queue Call from Ringing on Offline Users!

    46 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Kiley supported this idea  · 

  4. If a user is 'Offline' exclude them from the call queues they are part of.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kiley supported this idea  · 

  5. Option to file carrier ticket for outbound CNAM complaints

    25 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kiley commented  · 

    This is absolutely critical to be able to properly have our company name appear in caller ID to our customers. Critical and imperative. Verizon customers see incorrect caller ID information when we call them and they will do NOTHING to resolve this for us because we are not a Verizon customer. This has been THE MOST frustrating thing ever. If there is anything at all Ring Central can do on behalf of its users to get this issue resolved, it will be GREATLY appreciated!

    Kiley supported this idea  · 

  6. Logging in using one credential to multiple devices.

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kiley commented  · 

    We have some users that sign into many devices and should be able to sync ring central between all of these sessions, not just a desktop and a mobile session.

    Kiley supported this idea  · 

  7. Caller ID name support on mobile numbers

    64 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Kiley commented  · 

    This is ridiculous that as a business, we cannot properly identify ourselves to our customers.

    Kiley supported this idea  · 

  8. Display Company Name instead of User Name when sending faxes

    5 votes
    0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Kiley supported this idea  · 

  9. Voicemail setting should show up in desktop app when Voicemail Setting is selected in the Role

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kiley supported this idea  · 

  10. DND for Invisible Status

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kiley supported this idea  · 

  11. Automatically Remove Users from Queue when "Away/Offline/Invisible"

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kiley supported this idea  · 

  12. User Shows Available While Waiting for Call to Connect

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kiley shared this idea  · 

  13. Update User Presence When Mic is In Use

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kiley shared this idea  · 

  14. Automatically Update Presence After Computer is Locked

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kiley shared this idea  · 

  15. Allow Customization of Dial Pad

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kiley shared this idea  · 

  16. Display Desktop Notification Until Acknowledged

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kiley shared this idea  · 

  17. Change User's Presence from Admin Portal

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kiley shared this idea  · 

  18. Hide Floating Screenshare Bar When in a video meeting

    4 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Kiley shared this idea  · 

  19. Show Presence as Not Available once call is initiated instead of waiting for call to connect

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Kiley shared this idea  · 

  20. Alert When User Presence Changes to Available

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Kiley shared this idea  · 
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