Settings and activity

52 results found

1. Automatically change the status to Wrap during wrap-up time in RingCX.

   9 votes

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Lynce shared this idea  ·  Dec 20, 2023

2. Set-up an iPad as scheduling display for RingCentral Video Rooms

   11 votes

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   Implemented  ·  0 comments  ·  Events & Video » Rooms  ·  Delete…  ·  Admin →
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   Lynce shared this idea  ·  Jun 2, 2022

3. Option to delete all SMS and Internal Messages sent and received in the RingCentral Desktop App.

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lynce shared this idea  ·  Nov 21, 2022

4. Import User's First and Last Name from Microsoft 365 to RC Desktop App.

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Lynce shared this idea  ·  Nov 15, 2022

5. Allow Call Queue Voicemail Selection

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Analytics regarding Text Messaging/SMS

   212 votes

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   Future Consideration  ·  21 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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7. Ability to assign dedicated fax number to multiple users

   51 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Assign phone numbers to CCRN in MVP Admin

   11 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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9. Departmental Voicemail Box

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Improve detection of "default" audio device.

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Fax Icon pointed to the fax extension

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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12. Customize popup notifications

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Call Park Notification Control in the RingCentral Desktop App

    40 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Suppress pop-up notification for parked calls

    45 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Allow for control of the various HID devices like Headsets and Clickshare

    10 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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16. Pop up window for Internal Messaging

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Status Share can be seen under HUD and once the DND is off, it will clear the status share

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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18. Call Queue Pick up on Mobile app

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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19. have the capability of choosing less Play announcement for IVR

    8 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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20. Looking to see Custom Status in HUD without having to click the profile picture

    46 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now available! Please ensure you are on the latest version of the app.