← RingCentral Ideas

Settings and activity

58 results found

  1. Need option to schedule reports in Business Analytics with PDF

    72 votes
    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Lynce commented  · 

    To have an option to download reports in Business Analytics as PDF.

  2. Record a transferred call to another extension.

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Lynce shared this idea  · 

  3. Option to opt-out automated RingCentral Application Survey.

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Lynce shared this idea  · 

  4. Option to disable the bubble alert in the RingCentral Desktop App.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Lynce shared this idea  · 

  5. Option to change the way how SMS and internal messages are sorted.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Lynce shared this idea  · 

  6. Allow On-Premise Exchange version 2013, 2016, and 2019 calendar to be connected to the RingCentral Desktop App.

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Lynce shared this idea  · 

  7. Automatically change the status to Wrap during wrap-up time in RingCX.

    13 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Lynce shared this idea  · 

  8. Set-up an iPad as scheduling display for RingCentral Video Rooms

    12 votes
    Implemented  ·  0 comments  ·  Events & Video » Rooms  ·  Admin →
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    Lynce shared this idea  · 

  9. Option to delete all SMS and Internal Messages sent and received in the RingCentral Desktop App.

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Lynce shared this idea  · 

  10. Import User's First and Last Name from Microsoft 365 to RC Desktop App.

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Lynce shared this idea  · 

  11. Allow Call Queue Voicemail Selection

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  12. Analytics regarding Text Messaging/SMS

    231 votes
    Future Consideration  ·  27 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  13. Ability to assign dedicated fax number to multiple users

    66 votes
    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Assign phone numbers to CCRN in MVP Admin

    11 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  15. Departmental Voicemail Box

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  16. Improve detection of "default" audio device.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Fax Icon pointed to the fax extension

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  18. Customize popup notifications

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. Call Park Notification Control in the RingCentral Desktop App

    57 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Suppress pop-up notification for parked calls

    55 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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