Settings and activity

46 results found

1. Business Analytics Dashboard and Reports Share or Export to other accounts

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Dino shared this idea  ·  Nov 8, 2024

2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

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   Future Consideration  ·  72 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Nov 8, 2024

3. TimeClock for Users in RingEX

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Dino shared this idea  ·  Nov 5, 2024

4. Show how long a user has been in a current status

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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5. Time Clock

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Only allow RCV chats between moderator and participants (restrict Participant-to-Participant chat)

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Oct 15, 2024

7. Provide better support for ADA users with hearing impairments

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Sep 10, 2024

8. Make Mobile Phone App compatible with Blue Tooth Hearing Aids.

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Sep 10, 2024

9. Phones that help people with hearing disability

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Sep 10, 2024

10. Set multiple keypress for voicemail

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dino commented  ·  Aug 13, 2024  ·  Edit…  ·  Delete…

    Customer updates VM everyday with a new new greeting. Updates when out on vacation or leave. Voicemail picks up and allow for Press1 to leave a VM, Press 2 for Manager, Press 3 for Team (xfer to call queue), or press 4 for company operator.

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    Dino supported this idea  ·  Aug 13, 2024

11. RingEX PCI Compliance

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Jul 19, 2024

12. Attribute Mapping | Active Directory

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Jun 12, 2024

13. RingSense: Payment/Plan Option to extend 1yr Call Retention

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    Under Review  ·  2 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  May 10, 2024

14. Ability to hide icons Apps, Phone, Text, and Fax on MVP, Mobile app and browser for FinServ Customers with compliance

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Feb 9, 2023

15. Customer would like when a user puts an out of office event in Outlook, they would like an option to put the phone in DND and change the...

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Aug 9, 2023

16. Hot Desking Time Set Log off Parameter - Pick an exact time frame

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Aug 9, 2023

17. Enhanced Directory Search in RCO/UCaaS that includes offices, sites, title, and departments with status of user

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Aug 9, 2023

18. Don’t want three status options of Available, DND, and Invisible. Want to create multiple status selections, one click, ex. DND – Vac...

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Aug 9, 2023

19. Allow comments/sentence/disclosure for compliance on RCV for Meeting Invite

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Nov 21, 2022

20. Ability to hide Apps, Phone, Text, and Fax on MVP, Mobile app and browser for FinServ Customers with compliance

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Feb 9, 2023