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Settings and activity

28 results found

  1. Device Manual Provisioning Feature That Allows The "Username" Field To Be Used As The Extension Number

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Ildefonso Ambrocio supported this idea  · 

  2. Include "Microphone" and "Speaker" in MOS call card for phone calls

    14 votes

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    1 comment  ·  Analytics & Reporting » QOS  ·  Admin →
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    Ildefonso Ambrocio supported this idea  · 

  3. Add The Ability To Send An Email For Answered Calls

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Ildefonso Ambrocio supported this idea  · 

  4. Deleted voicemail tracker

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ildefonso Ambrocio shared this idea  · 

  5. Roles and Permission specific template only

    2 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ildefonso Ambrocio shared this idea  · 

  6. Contact Center bill breakdown be included in the RC MVP bill

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ildefonso Ambrocio shared this idea  · 

  7. Add Ringer and Audio control settings for RingCentral Contact Center Voice Chrome Extension

    5 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Ildefonso Ambrocio shared this idea  · 

  8. Sync Teams Status with RC Status

    28 votes

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    Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  9. Add Yealink 79P to device that can receive page

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  10. Auto Answer Feature Management

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Please add 159 to RingCentral dialing plan so we can dial it directly from the RC App.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    55 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Call Masking for credit card transactions need to be available for mvp plans.

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  15. 911 Alert Routing

    71 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  16. Bulk Enable Users after Locked out by fail login attempts

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. block incoming caller ID

    39 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Need APIs to expose license usage details for BI reporting

    34 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  19. Audit Trail Enhancements

    168 votes

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    58 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

  20. Ability to select what user's can see as an outbound caller ID on their RC application

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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