Settings and activity

32 results found

1. Bulk MS teams Disconnect or Reconnect

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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   Ildefonso commented  ·  Dec 3, 2024  ·  Edit…  ·  Delete…

   Account Name: HC One
   UID: 236260066

   Mat of HC One requested for this feature also, he said that it is time consuming to manually deactivate users one at a time.

   Save Submitting...
   Ildefonso supported this idea  ·  Dec 3, 2024

2. Site specific directory, Hide the company directory from specific users only

   34 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Our Product Manager for Apps is looking for customers to discuss their use cases for this feature with! If you're interested in having a discussion, please email ideas@ringcentral.com. Thank you.

   Ildefonso supported this idea  ·  Nov 21, 2024

3. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ildefonso supported this idea  ·  Nov 7, 2024

4. Call Queue Manager Access to Call Logs Exclusive to Call Queue Members

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ildefonso supported this idea  ·  Nov 7, 2024

5. Device Manual Provisioning Feature That Allows The "Username" Field To Be Used As The Extension Number

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Ildefonso supported this idea  ·  Jun 20, 2024

6. Include "Microphone" and "Speaker" in MOS call card for phone calls

   14 votes

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   1 comment  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Ildefonso supported this idea  ·  Apr 30, 2024

7. Add The Ability To Send An Email For Answered Calls

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ildefonso supported this idea  ·  Apr 5, 2024

8. Deleted voicemail tracker

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ildefonso shared this idea  ·  Jun 30, 2022

9. Roles and Permission specific template only

   2 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ildefonso shared this idea  ·  Dec 7, 2020

10. Contact Center bill breakdown be included in the RC MVP bill

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ildefonso shared this idea  ·  Nov 4, 2022

11. Add Ringer and Audio control settings for RingCentral Contact Center Voice Chrome Extension

    5 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Ildefonso shared this idea  ·  Jun 19, 2023

12. Sync Teams Status with RC Status

    30 votes

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    Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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13. Add Yealink 79P to device that can receive page

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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14. Auto Answer Feature Management

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Please add 159 to RingCentral dialing plan so we can dial it directly from the RC App.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    55 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Call Masking for credit card transactions need to be available for mvp plans.

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. 911 Alert Routing

    71 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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20. Bulk Enable Users after Locked out by fail login attempts

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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