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Settings and activity

8 results found

  1. Hot Desk Phone to Paging Only group

    3 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Paul supported this idea  · 

  2. Automatic Call Recording

    10 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Paul shared this idea  · 

  3. We need a way to assign permissions to call recordings done by the ACR. Currently the permissions are all or nothing. We need to at leas...

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Paul commented  · 

    I would also like to see the same for the recordings in the Contact Center.

    Paul shared this idea  · 

  4. Report showing Users and CQG Voicemails

    5 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Paul supported this idea  · 
    Paul shared this idea  · 

  5. Add a filter to the Active Contacts Report in Contact Center

    3 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Paul shared this idea  · 

  6. See a user's CQG membership from their extension settings

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Paul shared this idea  · 

  7. Read Receipt for SMS

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  8. Allow me to pull a list of all extensions for a site, including users, limited extensions, paging groups, call queues, IVRs, etc

    9 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Paul commented  · 

    In the Analytics page under Performance reports, I can filter the totals for a site, but the individual list below the totals still shows everyone with no easy way to filter out the users that don't belong to the site I wanted to see. My understanding this is working as designed so my ask would be to have the ability to filter users by site.