Settings and activity

21 results found

1. Granular Control to Disable Remote/Dial-In Voicemail Access

   21 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Oct 14, 2026

2. Enable the "Share Voicemail" Option for Non-Super Admin Roles

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Aug 19, 2026

3. Ability to auto populate the fax Cover Page Info to a customized cover page

   30 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Jun 9, 2026

4. Need an enhancement to our call‑handling interface that adds a real‑time hold‑duration timer for agents.

   7 votes

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   Planned  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Paul shared this idea  ·  Mar 24, 2026

5. Print to Fax plugin or extension for RingCentral Web Browser App.

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Mar 3, 2026

6. Internal call recording per user disable feature for automatic call recording

   33 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Sep 22, 2025

7. Add filter for Holiday 'Queue is Open' System Alerts

   89 votes

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   New  ·  8 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Sep 3, 2025

8. For multi site accounts, allow company contacts to be filtered by location name

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Paul shared this idea  ·  Mar 10, 2025

9. Call Queue Report to show the duration between when a customer leaves a voicemail and when they are subsequently contacted

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Feb 28, 2025
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   Paul commented  ·  Feb 28, 2025  ·  Edit…  ·  Delete…

   I would like to see this on the individual extension as well

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10. Performance Report on read/unread Voicemails

    12 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Paul supported this idea  ·  Feb 28, 2025

11. Voicemail reporting

    12 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Paul supported this idea  ·  Feb 28, 2025

12. Voicemail Peports

    12 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Paul supported this idea  ·  Feb 28, 2025

13. Report Summary of Blocked numbers

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Paul supported this idea  ·  Dec 31, 2024

14. Hot Desk Phone to Paging Only group

    11 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Paul supported this idea  ·  Jul 31, 2024

15. Automatic Call Recording

    19 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Paul shared this idea  ·  Jun 7, 2024

16. We need a way to assign permissions to call recordings done by the ACR. Currently the permissions are all or nothing. We need to at leas...

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Paul commented  ·  Jul 1, 2022  ·  Edit…  ·  Delete…

    I would also like to see the same for the recordings in the Contact Center.

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    Paul shared this idea  ·  Jun 28, 2022

17. Report showing Users and CQG Voicemails

    6 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Paul supported this idea  ·  Jun 7, 2024
    Paul shared this idea  ·  Mar 18, 2022

18. Add a filter to the Active Contacts Report in Contact Center

    3 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Paul shared this idea  ·  May 26, 2022

19. See a user's CQG membership from their extension settings

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Paul shared this idea  ·  Aug 2, 2022

20. Read Receipt for SMS

    24 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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