Settings and activity

81 results found

1. Allow Blocking Outbound Calls by Number

   202 votes

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   Under Review  ·  38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Brandon Hewett supported this idea  ·  Sep 30, 2025

2. Enable the downloading of incoming and outgoing of fax report feature.

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Brandon Hewett supported this idea  ·  Sep 18, 2025

3. Fax Reporting

   11 votes

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Brandon Hewett supported this idea  ·  Sep 18, 2025

4. Email to Fax Report

   7 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Brandon Hewett supported this idea  ·  Sep 18, 2025

5. Fax report

   30 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Brandon Hewett supported this idea  ·  Sep 18, 2025

6. Report Analytics for Outbound Call and Faxes

   6 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Brandon Hewett supported this idea  ·  Sep 18, 2025

7. Have 911 call information on the Analytics page

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Brandon Hewett supported this idea  ·  Sep 9, 2025

8. Silence Transcribing Announcement

   78 votes

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   New  ·  8 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Brandon Hewett supported this idea  ·  Sep 9, 2025

9. Individual contact listings per site code

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brandon Hewett supported this idea  ·  Jul 17, 2025

10. Share video cloud recording with external parties

    130 votes

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    18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    A meeting host can share a cloud recording with both internal recipients and people outside their organization, using Share Meeting Materials. Available today in video meetings on the desktop app and on the Web (Browser). See Viewing and managing meeting recordings.

    
    

    Brandon Hewett supported this idea  ·  May 21, 2025

11. Share host Audio in RC Video in Desktop App

    189 votes

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    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    Anyone presenting — not just the host — can include system audio so participants hear shared video and audio clearly. This is supported when presenting from the desktop app on both Windows and macOS, with macOS support our most recent addition. See Sharing your screen with audio.

    
    

    Brandon Hewett supported this idea  ·  May 21, 2025

12. Ability to check each user RingCentral app video/meeting version using admin portal

    14 votes

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    Under Review  ·  2 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Brandon Hewett supported this idea  ·  May 21, 2025

13. Enhance my video option

    3 votes

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    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Brandon Hewett supported this idea  ·  May 21, 2025

14. Invite company team member to an active video call or screen share

    178 votes

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    8 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    A meeting host can invite a teammate into a live meeting by searching their name, using Smart Invite. This is available in the RingCentral app on mobile, and coming soon to desktop and browser in July 2026.

    
    

    Brandon Hewett supported this idea  ·  May 21, 2025

15. Allow Admins to Enable HD Video for their Users

    4 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Brandon Hewett supported this idea  ·  May 21, 2025

16. attach files in a chat while in a video meeting

    52 votes

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    Under Review  ·  6 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Brandon Hewett supported this idea  ·  May 21, 2025

17. Audio/video Streaming using link for youtube-like video playing

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Brandon Hewett supported this idea  ·  May 21, 2025

18. Ring Central Video is too Resource Intensive

    54 votes

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    1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    Customers see meaningfully lower CPU and memory usage in video meetings on the RingCentral desktop app (using new desktop meetings experience), which replaced the Legacy meetings

    Additionally, for customers on older computers, we’ll be introducing a performance optimization mode in July 2026 to help provide a smoother experience. More details will follow soon.

    
    

    Brandon Hewett supported this idea  ·  May 21, 2025

19. Video Preview

    31 votes

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    Future Consideration  ·  2 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Brandon Hewett supported this idea  ·  May 21, 2025

20. Lossless full screen 4k video sharing on RingCentral Video

    19 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    Presenters can now share and record at higher fidelity — up to QHD/2K at 30 fps — which resolves the blurriness some customers saw on high-resolution displays.

    
    

    
    

    Brandon Hewett supported this idea  ·  May 21, 2025