Settings and activity
28 results found
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4 votes
Brandon Hewett
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60 votesBrandon Hewett
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35 votesBrandon Hewett
supported this idea
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2 votesBrandon Hewett
shared this idea
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4 votesBrandon Hewett
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5 votesBrandon Hewett
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64 votes
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203 votes
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85 votes
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168 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024! -
40 votes
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22 votes
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28 votes
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5 votes
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27 votes
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13 votes
Hello, everyone! Every Support Agent is trained to either identify if there is an issue with a feature that is not working properly, or where to find the answer on that functionality. If it is determined that a feature is functioning as designed, they research to see if the same or a similar idea has been submitted here. If there is an idea already submitted then the Customer is advised to vote for it, or if there is not an idea found they can assist the Customer with submitting one. This process is common across support. The intent with this is that if enough Customers do vote on a feature then it will be considered for development/addition. If there were thousands of Customers that wanted this feature, then they would be pointed to the idea here, vote on it, and it would likely be developed for implementation in a future release. The Developers do see and review the ideas & votes here, so the more votes, the better. if you feel this is a much needed feature, please speak with more users within your organization that would like this feature, and ask them to vote on the idea here.