Settings and activity

159 results found

1. Disable internal calls for some users

   11 votes

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   Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 27, 2024

2. m trying to backup my chat from ringcentral application,the file which I'm getting in json format.so i can't read those chats in json fo...

   5 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 19, 2024

3. Messaging data export in a more legible format

   32 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 19, 2024

4. Allow the ability to view messages when deleted

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 19, 2024

5. Retrieve deleted conversations

   40 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 19, 2024

6. Options: Retrieve deleted message from RingCentral App

   18 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 18, 2024

7. analytics retention policy

   66 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 13, 2024

8. Analytics regarding Text Messaging/SMS

   255 votes

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   Future Consideration  ·  34 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 12, 2024

9. Admin Control for All Users for Pop-out Dial Pad

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 7, 2024

10. Enable syncing of contact/address book across all users

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    128 votes

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    28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

    Aliyah supported this idea  ·  May 31, 2024

11. View/Access SMS of all other user extension using admin portal

    30 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 24, 2024

12. Forward calls from Shared Line to RC app, as is already working for desktop phones

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

13. Add Shared Lines Functionality to the Desktop App

    3 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

14. Migrate Data From One Extension To Another.

    8 votes

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    0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

15. Use headset control buttons to answer, end, and mute phone calls

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

16. Voicemail Setting Permission for custom role

    36 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 16, 2024

17. Improved Bluetooth headset compatibility

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 14, 2024

18. custom role for a user to access a specific site only

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 13, 2024

19. Programmatic access to alter/access/edit virtual background

    3 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 13, 2024

20. Allow admin management of virtual background feature for meetings

    36 votes

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    Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 13, 2024