Settings and activity

182 results found

1. Caller ID to External Number

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Aliyah supported this idea  ·  Sep 24, 2024

2. Show Original Callers Number in Caller ID when Transferring calls to External numbers

   91 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 24, 2024

3. Replay voicemail

   5 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 10, 2024

4. Voicemail loop

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 10, 2024

5. Ability to disable Ringout Feature for users

   26 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 6, 2024

6. Option to add ringing interval/delay between the call forwarding

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Sep 6, 2024

7. Multiple recipient for faxes and SMS

   260 votes

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   Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 6, 2024

8. International Calls Report please

   25 votes

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   Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 3, 2024

9. International calls report

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 3, 2024

10. Grant users the ability to change call forwarding and availability states on behalf of other users

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Aug 30, 2024

11. Forwarding Main Company Number Calls Directly To An External Number

    46 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Aug 30, 2024

12. Include the ability to sort contacts alphabetically in the RingCentral app HUD

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Aug 29, 2024

13. Identifier on the deskphone if it's registered on a different account/location

    9 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Aug 22, 2024

14. Download and back up your data automatically

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Aug 21, 2024

15. Ability to set fax recipient like in a custom rule

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Aug 20, 2024

16. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    684 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Aug 6, 2024

17. Call Data Report Improvement

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Aug 1, 2024

18. Paging Group Device to Receive Page increase to 65 Devices

    48 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jul 24, 2024

19. Ability to have more than 25 devices in a paging only group

    62 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jul 24, 2024

20. Spanish Support for RingSense Transcription and Translation (to English)

    36 votes

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    9 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  Eugene responded

    See the Language dropdown in the Organization tab in Admin Settings.

    Aliyah supported this idea  ·  Jul 18, 2024