Settings and activity

120 results found

1. Allow all extensions to send SMS from main Company extension

   101 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Mar 7, 2024

2. Increase Retention Period for Sent Faxes

   63 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Mar 6, 2024

3. Salesforce Integration - Log Call Recording from RC as a File

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz shared this idea  ·  Nov 18, 2022

4. Have the ability to restrict an extension from adding another extension in HUD in RC App.

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
   Aliyah Vincecruz shared this idea  ·  Dec 6, 2022

5. Extend the number of characters/email address that can be added on the email field under notification settings.

   2 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz shared this idea  ·  Dec 14, 2022

6. Bulk Update for Emergency Response Locations

   1 vote

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
   Aliyah Vincecruz shared this idea  ·  Mar 30, 2023

7. Ability to customize password for Poly phones without reverting it to the default.

   6 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
   Aliyah Vincecruz shared this idea  ·  Mar 30, 2023

8. SMS Usage Counter

   10 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
   Aliyah Vincecruz shared this idea  ·  Apr 4, 2023

9. Better integrate the floating window when presenting

   2 votes

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   Under Review  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
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   Aliyah Vincecruz commented  ·  Apr 11, 2023  ·  Edit…  ·  Delete…

   Customer would like to get rid of the floating icon while he is screensharing because it is blocking his view.

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10. Access call recordings for all users via Application

    17 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
    Aliyah Vincecruz shared this idea  ·  May 10, 2023

11. New Layout Should Also Include Timestamps of Call Logs

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
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    Aliyah Vincecruz commented  ·  Jun 9, 2023  ·  Edit…  ·  Delete…

    The customer has reported that after toggling the switch for the new layout on the RC App, it does not show the timestamp of the past call logs, only the date. Compared to the previous layout, which shows the timestamp for all logs.

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12. Increase amount of members for simultaneous forwarding in a call queue.

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
    Aliyah Vincecruz shared this idea  ·  Dec 21, 2022

13. Caller's queue status including their number in the waiting/queue list, how long is the estimated wait time

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
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    Aliyah Vincecruz commented  ·  Jan 30, 2023  ·  Edit…  ·  Delete…

    Customer requested to have an option to inform the customer waiting in the line on what number are they in the queue.

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14. Silent Install of RingCentral app. via Intunes

    19 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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15. Deleted call logs restore

    14 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. track spikes in call volume

    3 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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17. Allow logging in with message-only extension using the desktop/web applications.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Turn off RingCentral Extension and Notifications via Browser

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Sending fax from the contacts RingCentral app. should Identify automatically the fax number saved on the contacts.

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Block phone calls by caller ID

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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