Settings and activity

84 results found

1. SAREVILE M99+ Headset Compatibility with RingCentral App

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jonalyn shared this idea  ·  Nov 14, 2024

2. call offers for the longest wait time

   190 votes

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   Under Review  ·  13 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Nov 13, 2024

3. Add Polycom VVX 600 as supported device for Hot Desking

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Oct 23, 2024

4. CNAM Update

   7 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Sep 30, 2024

5. Extract SMS

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Sep 27, 2024

6. creating or editing tab names under contacts

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Sep 23, 2024

7. Supervisor Activity report

   4 votes

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Sep 17, 2024

8. Disable Call recording announcement

   53 votes

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   New  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jul 31, 2024

9. Robocall Reporting

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jul 18, 2024

10. Add robocall blocking to user templates

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 17, 2024

11. enhancement on the robocall mitigation feature

    31 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 17, 2024

12. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 17, 2024

13. Audit Trail Scheduled Reporting

    11 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  Jul 15, 2024

14. Update the locked user access email being sent to Super Admin

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    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 10, 2024

15. Call Queue Status Unavailable while 'In a meeting'

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 9, 2024

16. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 9, 2024

17. Report that shows user Call Recording Status & Permissions

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 4, 2024

18. Bulk upload for hotdesking

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  Jul 3, 2024

19. Stop calls from coming when you are already in a call queue call

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jun 27, 2024

20. Feature Request: Super Admin Self-Service Contact Center Routing Change

    21 votes

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    2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jun 26, 2024