Settings and activity

20 results found

1. group pickup feature code for phones that do not have blf keys eg basic handsets and cordless devices.

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Alber supported this idea  ·  Oct 30, 2024

2. Ability to receive incoming calls for two call queue with one incoming number.

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Alber shared this idea  ·  Sep 2, 2024

3. SMS/MMS feature for free trial account

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alber supported this idea  ·  Aug 14, 2024

4. Additional Feature for Bullhorn to capture text messages in notes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Alber shared this idea  ·  Apr 6, 2023

5. Elapsed timer on RCV is not yet available

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Alber shared this idea  ·  Jul 17, 2023

6. Disable wait time in queue when user is on DND

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alber shared this idea  ·  Sep 18, 2023

7. Allow the admin to extend / manage the auto logout of RC App due to inactivity up to 30 days or more

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Alber shared this idea  ·  Nov 6, 2023

8. Ability to Add buttons for HUD for After hours

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alber shared this idea  ·  Sep 10, 2023

9. Remove password from call queue voicemail

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Download and back up your data automatically

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Feature Request - Grandstream Deskphones Support via Assisted Provisioning

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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12. Enable Call Recording by default when adding new users when Automatic Call Recording is active on the account

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Download Option for Desktop app version report

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Force Log-out due to Inactivity

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Dashboards / Performance Reports

    4 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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16. Ability to add number or coworker in ring settings of user template

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Audit Trail Enhancements

    192 votes

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    60 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    
    

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

18. Inbound Calls Performance Reporting - Allow different view of data

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Send calls to Deskphone from Chrome Extention

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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20. Mitel Do Not Disturb presence

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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