← RingCentral Ideas

Settings and activity

14 results found

  1. User Manage Queues from the RingCentral for Salesforce Integration

    9 votes
    New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Heather supported this idea  · 

  2. Park Call Key Option for RingCentral for Salesforce

    11 votes
    New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Heather supported this idea  · 

  3. Identify queue calls and caller id/name for these queue calls on RingCentral for Saleforce

    10 votes
    New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Heather supported this idea  · 

  4. Enable Accept/Do Not Accept Call Queue Calls via RingCentral for Salesforce

    10 votes
    New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Heather supported this idea  · 

  5. Launch an External App or Website for Incoming Calls - Optional on Answer

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Heather shared this idea  · 

  6. Call Forwarding Pre-Announcement

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Heather shared this idea  · 

  7. Identify that a Call Has Been Forwarded to Recipient

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Heather shared this idea  · 

  8. Launch an External App or Website for Incoming Calls - but not on internal calls

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Heather shared this idea  · 

  9. Merging Calls in RingCentral harder to do in "New Layout"

    32 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    55 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Assign call queue membership, park locations, pickup groups, paging groups, etc. using User Settings Templates

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. An overview, within the User Settings, of all group memberships.

    88 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. RingCentral App - Direct SSO Link

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Get pickup members of a call queue via API

    6 votes
    Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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