Settings and activity

101 results found

1. Forwarding Main Company Number Calls Directly To An External Number

   46 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah Caridad supported this idea  ·  Aug 1, 2024

2. Having 1 Desk Phone with Multiple Digital Line

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Elijah Caridad supported this idea  ·  Jul 23, 2024

3. Increase HUD and appearance feature to more than 100 extensions. At least 200.

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah Caridad supported this idea  ·  Jul 18, 2024

4. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

   17 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Elijah Caridad supported this idea  ·  Jul 12, 2024

5. For Fax cover sheet

   7 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Elijah Caridad supported this idea  ·  Jul 1, 2024

6. RC fax account add extension

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah Caridad supported this idea  ·  Jun 24, 2024

7. Share contacts as SMS

   18 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Elijah Caridad supported this idea  ·  Jun 19, 2024

8. Text From Call Queue Direct Number

   24 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Elijah Caridad supported this idea  ·  Jun 19, 2024

9. analytics retention policy

   68 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah Caridad supported this idea  ·  Jun 13, 2024

10. Total time of outbound calls including calls that were answered and the calls that were missed or went to voicemail are combined/calculated.

    11 votes

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    New  ·  0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Elijah Caridad supported this idea  ·  Jun 12, 2024

11. Ability to add paging extensions to Presence settings of user extensions

    17 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Elijah Caridad supported this idea  ·  Jun 11, 2024

12. Ability to add common area phones to call queue

    4 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Elijah Caridad supported this idea  ·  Jun 10, 2024

13. Include the graph when downloading company number's in pdf file

    7 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Elijah Caridad supported this idea  ·  Jun 7, 2024

14. International Toll-free number calling

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Elijah Caridad supported this idea  ·  Jun 6, 2024

15. Admin User enable to Reset user extension PIN all at once

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Elijah Caridad supported this idea  ·  Jun 5, 2024

16. Option to turn off the ability to receive calls from External number

    16 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Elijah Caridad supported this idea  ·  Jun 5, 2024

17. Disable 2fa on a user level

    9 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Elijah Caridad supported this idea  ·  Jun 3, 2024

18. Custom Caller ID list

    5 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Elijah Caridad supported this idea  ·  May 31, 2024

19. Automated SMS on the phone number left by customer on voicemail

    7 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Elijah Caridad supported this idea  ·  May 29, 2024

20. Remove missed call from queue members if answered

    223 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this feature here.

    Elijah Caridad supported this idea  ·  May 24, 2024