Settings and activity

99 results found

1. Enable SMS for UK numbers

   127 votes

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   37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Exciting news! This is planned for Q3 2026. More details to come.

   Alaine supported this idea  ·  Oct 5, 2026

2. Ringtone for external number

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Oct 5, 2026

3. Distinction between internal and external calls by ringtone

   54 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Oct 5, 2026

4. Different internal rings

   3 votes

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Oct 5, 2026

5. Ability to disable PIN

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Sep 21, 2026

6. OTP from Telegram to RingCentral

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Sep 9, 2026

7. BT Feature Request: Distinguish Internal and External Calls on a Single Base/Line

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Aug 31, 2026

8. Disable call waiting feature for calls made to a user extension

   40 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Aug 27, 2026

9. Enable Call Queue Call Forwarding Management from Deskphone

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Aug 18, 2026

10. retrieve failed to record call recordings

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jul 29, 2026

11. Receive Google Verification Codes using RingCentral Phone Numbers

    28 votes

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    New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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12. Increase the data retention duration for call recording

    82 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jul 24, 2026

13. Sync Calendars and Contacts in Apple

    12 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jul 20, 2026

14. Sync Mobile RC app and Desktop app personal contacts

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jul 20, 2026

15. Main Number as the texting ID for multiple users

    19 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jul 13, 2026

16. 1 Yealink wireless Base to Activate Multiple Users in Each handset

    5 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jul 6, 2026

17. Text to Speech for voice mail greeting

    35 votes

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    Future Consideration  ·  3 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 24, 2026

18. shared directory

    17 votes

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    New  ·  4 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 24, 2026

19. Missed Call behavior in Call Queues using Simultaneous Ring

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    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 17, 2026

20. Unknown Caller Identification

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 16, 2026