Settings and activity

75 results found

1. Create Custom KPI's in the Analytics

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  May 29, 2026

2. Need SMS 2 Factor Authentication Capabilities

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  May 28, 2026

3. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

   35 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  May 28, 2026

4. outbound caller ID options on desk phones

   15 votes

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   New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  May 21, 2026

5. SMS Shared inbox: Resolve feature

   13 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  May 20, 2026

6. Yealink Base with Multiple Yealink Handsets to Ring Sequentially.

   5 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  May 20, 2026

7. Main Number as the texting ID for multiple users

   19 votes

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   New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  May 18, 2026

8. Multisite - Phone Directory Limited to site not entire company

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  May 12, 2026

9. Multisite - support for 'site' contacts Directory limited, not entire company

   25 votes

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   New  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  May 12, 2026

10. 2 factor authentication whatsapp

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    19 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 30, 2026

11. Enable WhatsApp messaging channel

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 28, 2026

12. Disable Call recording prompts on Internal Call Transfers

    11 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 27, 2026

13. Internal call recording per user disable feature for automatic call recording

    27 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 27, 2026

14. Call pick up notifications

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 27, 2026

15. Outbound Calls Tagged as Robocall | RingCentral

    123 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 24, 2026

16. Automatically change the caller ID number prevent their number from being tagged as spam.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 24, 2026

17. Visibility of Peak Hours in Analytics

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 23, 2026

18. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    156 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 15, 2026

19. Caller ID name support on mobile numbers

    98 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 14, 2026

20. Performance Report - Total Call Minutes by Day/Week/Month

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    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 9, 2026