Settings and activity

83 results found

1. Missed Call behavior in Call Queues using Simultaneous Ring

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   11 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jun 17, 2026

2. Receive Google Verification Codes using RingCentral Phone Numbers

   27 votes

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   New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jun 16, 2026

3. Unknown Caller Identification

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jun 16, 2026

4. I want to change the number on Send to text message in AI Receptionist. All my extension phone numbers SMS is working. When I check the numb

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jun 11, 2026

5. Disable calls to main admin extension for unassigned digital lines

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jun 11, 2026

6. Add User Caller ID option: ability to select User's Name as a Caller ID

   30 votes

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   Future Consideration  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jun 10, 2026

7. Utilize Rc numbers for whats app business

   30 votes

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   13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jun 9, 2026

8. Allow RingCentral direct number to receive 2FA access code

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jun 4, 2026

9. Create Custom KPI's in the Analytics

   6 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  May 29, 2026

10. Need SMS 2 Factor Authentication Capabilities

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 28, 2026

11. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

    35 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 28, 2026

12. outbound caller ID options on desk phones

    16 votes

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    New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 21, 2026

13. SMS Shared inbox: Resolve feature

    15 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 20, 2026

14. Yealink Base with Multiple Yealink Handsets to Ring Sequentially.

    5 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 20, 2026

15. Main Number as the texting ID for multiple users

    19 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 18, 2026

16. Multisite - Phone Directory Limited to site not entire company

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 12, 2026

17. Multisite - support for 'site' contacts Directory limited, not entire company

    25 votes

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    New  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 12, 2026

18. 2 factor authentication whatsapp

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    19 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 30, 2026

19. Enable WhatsApp messaging channel

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 28, 2026

20. Disable Call recording prompts on Internal Call Transfers

    14 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Apr 27, 2026