Settings and activity

91 results found

1. retrieve failed to record call recordings

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jul 29, 2026

2. Receive Google Verification Codes using RingCentral Phone Numbers

   27 votes

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   New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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3. Increase the data retention duration for call recording

   77 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jul 24, 2026

4. Enable Call Queue Call Forwarding Management from Deskphone

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jul 23, 2026

5. Sync Calendars and Contacts in Apple

   12 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jul 20, 2026

6. Sync Mobile RC app and Desktop app personal contacts

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jul 20, 2026

7. Main Number as the texting ID for multiple users

   19 votes

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   New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jul 13, 2026

8. 1 Yealink wireless Base to Activate Multiple Users in Each handset

   5 votes

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jul 6, 2026

9. Text to Speech for voice mail greeting

   34 votes

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   Future Consideration  ·  3 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jun 24, 2026

10. shared directory

    16 votes

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    New  ·  4 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 24, 2026

11. Missed Call behavior in Call Queues using Simultaneous Ring

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    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 17, 2026

12. Unknown Caller Identification

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 16, 2026

13. I want to change the number on Send to text message in AI Receptionist. All my extension phone numbers SMS is working. When I check the numb

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 11, 2026

14. Disable calls to main admin extension for unassigned digital lines

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 11, 2026

15. Add User Caller ID option: ability to select User's Name as a Caller ID

    30 votes

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    Future Consideration  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 10, 2026

16. Utilize Rc numbers for whats app business

    32 votes

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    13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 9, 2026

17. Allow RingCentral direct number to receive 2FA access code

    18 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Jun 4, 2026

18. Create Custom KPI's in the Analytics

    6 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 29, 2026

19. Need SMS 2 Factor Authentication Capabilities

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 28, 2026

20. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

    35 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  May 28, 2026