Settings and activity

101 results found

1. A generic password for easier access of devices via GUI

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Alaine supported this idea  ·  Jan 19, 2026

2. Add users presence in bulk

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jan 12, 2026

3. The serial number of a third-party device should be visible when using Manual provisioning.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jan 9, 2026

4. Retrieve Call Recording

   28 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Jan 7, 2026

5. Set Up Company Outbound Caller Name (CNAM) for UK accounts

   35 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Dec 24, 2025

6. BLOCK CONTACT

   14 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Dec 23, 2025

7. BT Feature Request: Custom Configuration for BT provided phones

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Dec 22, 2025

8. Bulk upload of Hold Music

   9 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Dec 17, 2025

9. BT Feature Request : changing the address on the home page of the admin portal

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alaine supported this idea  ·  Dec 17, 2025

10. Multiple extension to be selected on the Voicemail

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Dec 8, 2025

11. Call queue voicemail should be received by all the user extensions device/physical phone

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Dec 8, 2025

12. Ability to assign/share a User's direct number as a caller ID to other users

    7 votes

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    2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Dec 5, 2025

13. Continuous ring for user call handling

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Nov 28, 2025

14. Disable 2fa on a user level

    9 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Nov 6, 2025

15. Enable Account admin to Enable / Disable 2 Factor Authentication

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Nov 6, 2025

16. Ability to download or view SMS transcripts

    53 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Oct 29, 2025

17. Live Reports Enhancement: Real-Time Status Update for Call Queue Members

    36 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Oct 28, 2025

18. Disable External Incoming Calls _ BT Account

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Oct 24, 2025

19. Configurable Data Retention Period for AI Notes

    17 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Sep 24, 2025

20. Move Disabled user to Unassigned extensions

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alaine supported this idea  ·  Sep 11, 2025