← RingCentral Ideas

Settings and activity

33 results found

  1. Restrict SMS message attachments

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Seth shared this idea  · 

  2. Call Queues have multiple notification paths or forwards

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Seth shared this idea  · 

  3. Set Default value for Related To items in Salesforce

    4 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Seth shared this idea  · 

  4. Display blocked calls in call log

    25 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Seth supported this idea  · 

  5. Audit Trail Enhancements

    221 votes
    66 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

  6. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    28 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Auto Delete Old Voicemails

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Seth supported this idea  · 

  8. Turn Administrative Email Notifications Off

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Seth supported this idea  · 

  9. Able to Receive Multiple Calls if A Member of a Call Queue

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. bring call queue management into the app

    19 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    An error occurred while saving the comment
    Seth commented  · 

    It would be nice to be able to quickly disable users or maybe add them to Call Queues.

  11. Add ability to see all call Queue's a User is a part of from the "Users With Extensions" page

    21 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Allow option to record inbound calls but not internal calls (extension to extension)

    61 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Seth supported this idea  · 

  13. Analytics regarding Text Messaging/SMS

    233 votes
    Future Consideration  ·  28 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Seth supported this idea  · 
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