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35 results found
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17 votes
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Seth
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11 votesSeth
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2 votesSeth
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3 votesSeth
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4 votesUnder Review · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Salesforce · Admin →Seth
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29 votesSeth
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269 votesUnder Review ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
Seth
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30 votes
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6 votesSeth
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17 votesSeth
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6 votes
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20 votes
An error occurred while saving the comment Seth
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It would be nice to be able to quickly disable users or maybe add them to Call Queues.
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21 votes
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72 votesSeth
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250 votesSeth
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It seems a little ridiculous that this logic even exists. How does it make sense that a User would lose Reporting access to other Call Queues or Reps just because they became an Admin or Manager of a Call Queue? Right now, the workaround is to give them more access than they need.