Settings and activity

225 results found

1. Deleting Site should also delete the extensions, IVRs, queues, cost centers, etc.

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  May 14, 2024

2. prevent users from switching to DND

   27 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 14, 2024

3. Disable RC app status of DND for non admin.

   15 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 14, 2024

4. Ability to modify users without access to adding or removing users

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 13, 2024

5. Send Fax to multiple extension/recipient

   78 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 8, 2024

6. Download all outbound faxes sent by all extensions

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 8, 2024

7. Sort caller ID/outbound call selections by NAME

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 24, 2024

8. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

   7 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 23, 2024

9. Ability to block short code numbers the same as blocked phone numbers

   41 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 22, 2024

10. block the faxing on the main number.

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Apr 19, 2024

11. New RingCentral - no date stamp for text messages from the day of

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    113 votes

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    7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!

    Janice supported this idea  ·  Apr 12, 2024

12. Fax report

    26 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Apr 8, 2024

13. Engage Voice Call Recording

    6 votes

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    Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Mar 1, 2024

14. Switch to toggle back to the Old RingCentral App Layout

    50 votes

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    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Janice commented  ·  Feb 23, 2024  ·  Edit…  ·  Delete…

    One of the users from Wilshire Law Firm PLC is requesting to revert the old RC App settings. This account wants to have the option to make the inbox to have a bigger screen.

    Save Submitting...

15. Play music on RCV while the participants are waiting for the host to join the meeting

    4 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  May 29, 2023

16. Callback for missed calls

    1 vote

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Jul 19, 2023

17. To have an option to select account validation either via SMS or email only

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 12, 2023

18. Download Calls - Performance Reports on PDF format

    1 vote

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 13, 2023

19. Presence: Add option to either have user's phone to ring or not if "Enable me to pick up a monitored line on hold"

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 15, 2023

20. Add SMS Logs to Manager Role

    1 vote

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 27, 2023