Settings and activity

262 results found

1. Feature Request: Super Admin Self-Service Contact Center Routing Change

   22 votes

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   2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jun 26, 2024

2. ability to access contact center voicemail through phone

   9 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jun 24, 2024

3. Ability to allow a third-party member to listen to call recordings without sharing the recordings.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Jun 24, 2024

4. Caller ID name should be visible for Toll Free

   152 votes

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   Future Consideration  ·  30 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jun 20, 2024

5. CNAM for a mobile carrier

   100 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jun 20, 2024

6. Hold Time shows as zero on Business Analytics and Talk Time not accurate

   5 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jun 20, 2024

7. Develop a Process for Automatically Removing Personal Contacts

   12 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jun 18, 2024

8. Restore deleted fax messages

   23 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jun 7, 2024

9. Limiting the international SMS by removing linked numbers

   3 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jun 5, 2024

10. Ability to disable pop up on the incoming call using RingCentral app

    103 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jun 4, 2024

11. Internal Caller ID

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jun 3, 2024

12. Show Original Callers Number in Caller ID when Transferring calls

    32 votes

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    Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jun 3, 2024

13. Ability to listen to voicemail while there is a cloud forwarding from their main RC number.

    4 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  May 29, 2024

14. A template where you can apply the customized RC App navigation Menu

    11 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  May 29, 2024

15. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

    20 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  May 28, 2024

16. Paging Group Device to Receive Page increase to 65 Devices

    48 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  May 23, 2024

17. Set multiple numbers in external call forwarding

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  May 17, 2024

18. Deleting Site should also delete the extensions, IVRs, queues, cost centers, etc.

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  May 14, 2024

19. prevent users from switching to DND

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  May 14, 2024

20. Disable RC app status of DND for non admin.

    18 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  May 14, 2024