Settings and activity

83 results found

1. Access fax by multiple users

   15 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 8, 2024

2. Download all outbound faxes sent by all extensions

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 8, 2024

3. Sort caller ID/outbound call selections by NAME

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 24, 2024

4. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

   7 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 23, 2024

5. Ability to block short code numbers the same as blocked phone numbers

   34 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 22, 2024

6. block the faxing on the main number.

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 19, 2024

7. New RingCentral - no date stamp for text messages from the day of

   111 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

   Janice supported this idea  ·  Apr 12, 2024

8. Fax report

   10 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 8, 2024

9. Engage Voice Call Recording

   6 votes

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   0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Mar 1, 2024

10. Switch to toggle back to the Old RingCentral App Layout

    39 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Janice commented  ·  Feb 23, 2024  ·  Edit…  ·  Delete…

    One of the users from Wilshire Law Firm PLC is requesting to revert the old RC App settings. This account wants to have the option to make the inbox to have a bigger screen.

    Save Submitting...

11. Play music on RCV while the participants are waiting for the host to join the meeting

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  May 29, 2023

12. Callback for missed calls

    1 vote

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    0 comments  ·  Contact Center & RingCX » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Jul 19, 2023

13. To have an option to select account validation either via SMS or email only

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 12, 2023

14. Download Calls - Performance Reports on PDF format

    1 vote

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    0 comments  ·  Contact Center & RingCX » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 13, 2023

15. Presence: Add option to either have user's phone to ring or not if "Enable me to pick up a monitored line on hold"

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 15, 2023

16. Add SMS Logs to Manager Role

    1 vote

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    0 comments  ·  Contact Center & RingCX » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 27, 2023

17. Corporate Directory for Yealink T41S

    2 votes

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    1 comment  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Oct 16, 2023

18. Access All Employee's Call Recordings on RC App

    5 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Nov 1, 2023

19. Provide reports to show the list of phone numbers that are not used or that has no activity for a certain time

    1 vote

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    0 comments  ·  Contact Center & RingCX » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Nov 7, 2023

20. Change the name of "Main Site" when multi-site is enabled

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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