← RingCentral Ideas

Settings and activity

33 results found

  1. Streaming Music / Message on Hold

    81 votes
    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  2. Handle missed calls option - Add the ability to return caller to the staff member that transferred it

    4 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  3. Only allow access to Call recordings to Users who are in the call

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  4. Call logs that include transfers

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  5. Use the app in conjunction with a physical phone

    160 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  6. Show availability/status in Company contact list.

    101 votes
    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  7. Block spam SMS to main number

    48 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  8. Group text for incoming SMS to main number

    53 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  9. Allow handling of multiple Call Queue calls

    116 votes
    26 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jared commented  · 

    Queue call pickup only works if members aren't on active calls already. If all members are on active calls, they currently receive no notifications. The call should still be presented to queue members.

  10. Change the name of the group text message

    38 votes
    Planned  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  11. set custom music on hold for park calls.

    23 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  12. Add an option to allow all incoming calls to a call queue to ring to all queue members without taking into account the user status as it...

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  13. Shared SMS were multiple users can receive and send SMS on specific number

    817 votes
    169 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jared commented  · 

    Zoom does this already, why can't RingCentral?

2 Next →