Settings and activity

111 results found

1. Configuring Dial-By-Name Directory Extensions at the Site Level

   65 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Main Admin Dashboard should be able to see extensions that are in DND or forward mode

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Jan 31, 2025

3. Notification of SPAM phone number status

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Performance report for 12 months (YTD)

   18 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Feb 2, 2026

5. Settings need to stay between sessions

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Mute incoming call notifications while currently on a call

   574 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio
   Joe supported this idea  ·  Feb 2, 2026

7. Disable 7 digit/10 digit auto link as a phone number in Unified App

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Call Queue - Ability to turn off missed call tagging

   96 votes

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   Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Quick Access to Change Password \ Change PIN Options

   15 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Feb 2, 2026

10. Call queue groups should also be visible on the HUD

    80 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Feb 2, 2026

11. Holiday/Night Button

    91 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Show call groups user is assigned to and add/remove call groups from the user account page

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Automatically sort teams within folders so teams with recent messages at the top.

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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14. Text to Speech to Overhead Paging via RingCentral App

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Remove or lock the "Call from" option from specific users

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Feb 2, 2026

16. Turn Off Extension Dialing Options

    64 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Joe commented  ·  Apr 19, 2022  ·  Edit…  ·  Delete…

    We ended up using 4 digit extensions because of that as well.

    Save Submitting...

17. Eliminating multiple Direct numbers in the dial pad

    2 votes

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    Needs More Information  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. Hide "All Employees" Team

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Feb 2, 2026

19. Add ability to see all call Queue's a User is a part of from the "Users With Extensions" page

    21 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I h...

    57 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Feb 2, 2026