← RingCentral Ideas

Settings and activity

17 results found

  1. Customize softkeys on yealink phones

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Vanessa Palomer supported this idea  · 

  2. Fax forwarding to company contacts via the admin portal

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vanessa Palomer supported this idea  · 

  3. Reporting Capability on IVR Menu for key presses

    57 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Vanessa Palomer supported this idea  · 

  4. Increase the number of attempts a fax has to succeed.

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vanessa Palomer supported this idea  · 

  5. utgoing Dialing rules (Dialplan)

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Vanessa Palomer supported this idea  · 

  6. SIP Deskphone for Elevator/Door System

    13 votes
    2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Vanessa Palomer supported this idea  · 

  7. Ability to use RingCentral for click to SMS

    7 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Vanessa Palomer commented  · 

    Need the ability to launch the RingCentral desktop app when you click on phone numbers in websites and supported applications.

  8. Filter Call Logs with Multiple Extensions

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vanessa Palomer shared this idea  · 

  9. Link Google Contacts through the RingCentral Amin Portal Company Contacts

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Vanessa Palomer shared this idea  · 

  10. Share MAC System Audio

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Vanessa Palomer shared this idea  · 

  11. Option to Disable email notification for system admins

    5 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Ability to enter a PIN before deleting a voicemail message or A voice prompt saying " Are you sure you want to delete this voicemail mes...

    2 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Allow all extensions to send SMS from main Company extension

    139 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Shared SMS were multiple users can receive and send SMS on specific number

    717 votes
    147 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  15. Ability to only show company contacts when searching for name to call

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. block the faxing on the main number.

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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  17. Share Business Contact Profile with a One Contact

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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