Customize softkeys on yealink phones
As per Yealink engineer, softkey layout of the phone is the special design of RingCentral, which cannot not be changed. There were customer prefers to have option to customize it themselves.
27
votes
New Year 2019
shared this idea
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David
commented
You are able to log into the back end of the phone and make this change, but if the phone is rebooted, it goes back to the RingCentral options which is frustrating. It makes no sense for these buttons to be locked.
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Conner
commented
I second Justin, we will never need to have Intercom or Page keys on our Softkeys and need them removed!
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Isabella
commented
Why is this not a feature!
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Justin
commented
Yes, we must be able to replace the Intercom and Page softkeys!