← RingCentral Ideas

Settings and activity

183 results found

  1. Allow 911 notification email/SMS recipients to be specified by location

    38 votes
    Planned  ·  16 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  2. 911 call routing

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  3. Allow 911 Alert Recipients to Listen to 911 Call

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  4. 911 Alert Routing

    77 votes
    4 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

    Rodney supported this idea  · 

  5. Ability to Login/Logout from Call Queues on Desktop Phones

    27 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  6. Phone System Admin Role - Only access specific site

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  7. custom role for a user to access a specific site only

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  8. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  9. Allow more than 10 people on a group SMS

    51 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  10. Use existing in use call queue number as outgoing caller ID as a pull down selection

    2 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  11. Allow Group/Team SMS Sharing

    22 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  12. Group Text Messaging

    85 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  13. User logged off from group, when user logs off on the PC

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  14. Call queue auto answer

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  15. Call forwarding - Differentiate external/internal calls for forwarding

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  16. Group > Call Queues > Overflow Group - Ring Simultaneously

    23 votes
    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  17. Basic Hunt Group for Answering Position

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  18. Circular Hunt Group for Call Queues

    4 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  19. Hunt Group In Lieu of Ringing Group

    20 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 

  20. Company directory | possibility to block certain accounts

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rodney supported this idea  · 
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