Settings and activity

248 results found

1. Customize data retention

   78 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

2. Ability to modify users without access to adding or removing users

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

3. Validate Rules for User accounts

   27 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

4. Paging shortcut key

   16 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

5. Add the ability to include Limited Extensions in Call Queue groups.

   23 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

6. RingCentral Directory Integration Enhancements

   6 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

7. Lock email from end user updates

   26 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

8. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

   12 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

9. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   685 votes

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   Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

10. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

11. Backup and Restore Point for Admin Portal setup data.

    22 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded

    RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.
    Rodney supported this idea  ·  Jul 11, 2024

12. increase fax attachment limit

    43 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

13. Differentiating Ring Tone for Incoming Calls

    125 votes

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    Planned  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

14. Ability to assign dedicated fax number to multiple users

    114 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

15. Add Rotational setup for call queue

    30 votes

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    11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

16. Changing the Main Super Admin to another existing extension

    71 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

17. Set a Background Image on the Desk Phones through Admin Portal

    35 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

18. Export message data in a readable format like a conversation in the app

    39 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

19. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    182 votes

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    Under Review  ·  28 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

20. Include contents of SMS/MMS on the Logs

    171 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024