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  1. 6 votes

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    Zackery supported this idea  · 
  2. 13 votes

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  3. 27 votes

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  4. 23 votes

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  5. 16 votes

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  6. 14 votes

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  7. 100 votes

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  8. 32 votes

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  9. 23 votes

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  10. 32 votes

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    An error occurred while saving the comment
    Zackery commented  · 

    Looks like the new layout put the “merge” option in the Call list where the 2nd call is on hold: New Layout: (To “merge” conference the call, need to click on “Call list” then hover over call on hold and select the “merge” option)This is making it harder for our users to "Merge' calls. Can we get the functionality added back into the new app?

  11. 55 votes

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  12. 91 votes

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    An error occurred while saving the comment
    Zackery commented  · 

    We have noticed that Non-Super Admin users can elevate themselves to "Super Admin." This could potentially cause security issues and business impact. Non-Super Admins should not be able to change their role to a “Super Admin” or remove the SA role from other accounts.Scenario: We have our Non-Super admins that have “User Management” under their role, they need this to be able to choose a different role for MACD (move,add,change,delete) requests but we don’t want them to have the ability to change their own permission to “super admin.” Only another “super admin” should have the ability to change someone else to a “super admin” role.

  13. 43 votes

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  14. 169 votes

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  15. 37 votes

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  16. 36 votes

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  17. 34 votes

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  18. 29 votes

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  19. 10 votes

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  20. 22 votes

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