← RingCentral Ideas

Settings and activity

29 results found

  1. Daily Filter in Dashboards

    6 votes
    0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Zackery supported this idea  · 

  2. Ability to Remove or Configure Dial-In Numbers in RCV

    13 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  3. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    28 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Transfer call queue voicemails to external number during business hours

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Add auto answer in the Ring Central unified app

    16 votes
    Future Consideration  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Email to Ringcentral converted to SMS

    34 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  8. Ability to disable Ringout Feature for users

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  9. Merging Calls in RingCentral harder to do in "New Layout"

    32 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Zackery commented  · 

    Looks like the new layout put the “merge” option in the Call list where the 2nd call is on hold: New Layout: (To “merge” conference the call, need to click on “Call list” then hover over call on hold and select the “merge” option)This is making it harder for our users to "Merge' calls. Can we get the functionality added back into the new app?

  10. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    55 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Zackery commented  · 

    We have noticed that Non-Super Admin users can elevate themselves to "Super Admin." This could potentially cause security issues and business impact. Non-Super Admins should not be able to change their role to a “Super Admin” or remove the SA role from other accounts.Scenario: We have our Non-Super admins that have “User Management” under their role, they need this to be able to choose a different role for MACD (move,add,change,delete) requests but we don’t want them to have the ability to change their own permission to “super admin.” Only another “super admin” should have the ability to change someone else to a “super admin” role.

  12. Make the paging tone volume adjustable

    44 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Recording speaker only in RingCentral Video

    37 votes
    Future Consideration  ·  8 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Add Department Field to User Templates

    36 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  16. Need APIs to expose license usage details for BI reporting

    34 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  17. Forward caller id from Parking Lot

    30 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  18. Be able to allow/restrict video recordings for RingCentral Video to certain users

    10 votes
    Needs More Information  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  19. Performance Reports - additional filter for office hours

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

    22 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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