← RingCentral Ideas

Settings and activity

42 results found

  1. Export Call Queues with all Call Queue details - Reports Feature

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Edmond supported this idea  · 

  2. Increase Number of Allowed Recordings

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Edmond supported this idea  · 

  3. Add option for paging devices to receive and do outbound calls.

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Edmond shared this idea  · 

  4. Customizing the column for the call logs

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Edmond supported this idea  · 

  5. Receive OTP for Telegram activation

    6 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Edmond supported this idea  · 

  6. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    285 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Edmond supported this idea  · 

  7. RCV Meeting Recording optimization

    2 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Edmond shared this idea  · 

  8. Org-Wide SMS Number Block

    28 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Edmond supported this idea  · 

  9. Option to file carrier ticket for outbound CNAM complaints

    25 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Edmond supported this idea  · 

  10. Ability to delete more than 50 personal contacts each time

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Edmond shared this idea  · 

  11. Increase Security Code Time-Out

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Edmond commented  · 

    Our email set up has 3rd party provider and it needs more than a minute for us to receive the actual email on our users.

  12. Avaya App - Print to Fax

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Shared SMS were multiple users can receive and send SMS on specific number

    729 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  14. Unable to import Personal Contacts with special charcters via CSV

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Use same email address use for multiple extensions

    26 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. System Notifications - Selectively Enable/Disable

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Allow custom rules to be copied!

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Increasing Paging Only group to more than 25 devices

    92 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Outbound Calls Tagged as Robocall | RingCentral

    54 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Track Manager usage of Call Monitoring and Call Recording

    2 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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