Settings and activity

22 results found

1. Ability to Disable RingCX button inside the Glip while keeping RingAgent

   7 votes

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   New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Raymond supported this idea  ·  Nov 5, 2024

2. SSO and 2FA are to simultaneously be enabled in the account

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Raymond supported this idea  ·  Aug 6, 2024

3. Audit Trail Scheduled Reporting

   10 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Raymond supported this idea  ·  Jul 15, 2024

4. Update the locked user access email being sent to Super Admin

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Raymond shared this idea  ·  Jul 10, 2024

5. Ability to Duplicate Teams

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   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Raymond supported this idea  ·  Jul 8, 2024

6. Internal Call Only for Contact Center

   5 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Raymond supported this idea  ·  Jun 24, 2024

7. Add-in for MS Exchange 2019

   4 votes

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   2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Raymond supported this idea  ·  May 21, 2024

8. RCX - Ability to have agents share my stats to sup at end of shift without exporting full page

   6 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Raymond supported this idea  ·  May 15, 2024

9. Add Rotational setup for call queue

   8 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Raymond supported this idea  ·  May 7, 2024

10. Feature Request: Super Admin Self-Service Contact Center Routing Change

    17 votes

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    1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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    Raymond supported this idea  ·  May 7, 2024

11. auto delete sms daily on a user level

    8 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Raymond supported this idea  ·  May 7, 2024

12. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Raymond supported this idea  ·  Apr 23, 2024

13. Fax report

    12 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Raymond supported this idea  ·  Apr 8, 2024

14. Make the Line 2 ring when you are on-call on the Line 1 using Deskphone.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Raymond shared this idea  ·  Jul 18, 2023

15. Turn Off Extension Dialing Options

    42 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. MS Dynamics dialing

    5 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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17. Activity Logs capture - RingCentral Desktop/Mobile App

    13 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Call Queue Position

    54 votes

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    Future Consideration  ·  8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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19. Ability to Provision 3rd party Intercom

    8 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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20. New RingCentral - no date stamp for text messages from the day of

    111 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!