← RingCentral Ideas

Settings and activity

28 results found

  1. Allow users to speak their name into every callback

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  2. User last login history in RingEX

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  3. REVERSE PARK FUNCTION

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  4. Disable Cross-Site Access Management by Default

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Raymond supported this idea  · 

  5. Feature Request: Queue Identification for Agents via Marquee Display for RingCX

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  6. Feature Request – Persistent RingCX Session Across Page Reloads and Tabs

    7 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  7. Automated Transition Plan: Legacy App to RingCentral App

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  8. Ability to Disable RingCX button inside the Glip while keeping RingAgent

    8 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  9. SSO and 2FA are to simultaneously be enabled in the account

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  10. Audit Trail Scheduled Reporting

    11 votes
    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  11. Update the locked user access email being sent to Super Admin

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
    How important is this to you?
    Raymond shared this idea  · 

  12. Ability to Duplicate Teams

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  13. Internal Call Only for Contact Center

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  14. Add-in for MS Exchange 2019

    4 votes
    2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  15. RCX - Ability to have agents share my stats to sup at end of shift without exporting full page

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  16. Add Rotational setup for call queue

    13 votes
    5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  17. Feature Request: Super Admin Self-Service Contact Center Routing Change

    21 votes
    2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  18. auto delete sms daily on a user level

    8 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  19. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 

  20. Fax report

    21 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Raymond supported this idea  · 
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