Settings and activity

73 results found

1. Caller ID name should be visible for Toll Free

   141 votes

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   Future Consideration  ·  29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Reinier supported this idea  ·  Oct 3, 2024

2. Call Queue Prioritization from the same Primary Members

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Sep 20, 2024

3. Download sms campaigns

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Sep 20, 2024

4. Supervisor Activity report

   5 votes

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Sep 17, 2024

5. Call Wrap Up time set to 2 and 4 minutes

   22 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reinier commented  ·  Aug 27, 2024  ·  Edit…  ·  Delete…

   customer requesting for 90 seconds after call wrap up time as one of the options

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   Reinier supported this idea  ·  Aug 27, 2024

6. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

   111 votes

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Aug 2, 2024

7. Bulk Upload Devices

   30 votes

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   4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Jul 31, 2024

8. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

   30 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Jul 25, 2024

9. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Jul 9, 2024

10. auto delete sms daily on a user level

    9 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Reinier shared this idea  ·  May 7, 2024

11. Auto-login to RingCentral every time we are logged into Saleforce

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Apr 17, 2024

12. RingCentral Sync with Salesforce Contacts

    35 votes

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    Under Review  ·  7 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Apr 17, 2024

13. Report outbound caller ID settings

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Mar 11, 2024

14. Update Caller ID Name to Substitute Caller ID Number that belongs to another carrier

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Mar 6, 2024

15. Block outbound calls by number for specific users

    31 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Reinier shared this idea  ·  Mar 30, 2023

16. Outbound Automatic Call Recording filter when calling certain US location that requires 'Two Party Consent'

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Reinier shared this idea  ·  Jun 29, 2023

17. Ability of the admin to disable voicemail pin of a specific user

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Upload a video to texts (currently limited by size allowed in upload of MB)

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. The ability to disable ECM (Error correction mode)

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. To be able to see and listen to other users' call recording as a Super Admin extension on the mobile app

    11 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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