Settings and activity

65 results found

1. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Reinier supported this idea  ·  Jul 9, 2024

2. auto delete sms daily on a user level

   8 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Reinier shared this idea  ·  May 7, 2024

3. Auto-login to RingCentral every time we are logged into Saleforce

   7 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Apr 17, 2024

4. RingCentral Sync with Salesforce Contacts

   31 votes

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   Under Review  ·  6 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Apr 17, 2024

5. Report outbound caller ID settings

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Mar 11, 2024

6. Update Caller ID Name to Substitute Caller ID Number that belongs to another carrier

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Mar 6, 2024

7. Block outbound calls by number for specific users

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Reinier shared this idea  ·  Mar 30, 2023

8. Outbound Automatic Call Recording filter when calling certain US location that requires 'Two Party Consent'

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Reinier shared this idea  ·  Jun 29, 2023

9. Ability of the admin to disable voicemail pin of a specific user

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Upload a video to texts (currently limited by size allowed in upload of MB)

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. The ability to disable ECM (Error correction mode)

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. To be able to see and listen to other users' call recording as a Super Admin extension on the mobile app

    11 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Ability to Add Holidays in Pulse Contact Center

    6 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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14. Sync RC status with Microsoft Office (Teams/Outlook)

    123 votes

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    3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminPratyusha Mudrakarta (Senior Product Manager, Productivity, RingCentral) responded

    GA in 2H 2023. 

    
    

    User guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-a-user-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

    
    

    Admin guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

15. Request additional Call Recording Announcements

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Play the recorded message once the outbound call is answered by the third party

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Use headset control buttons to answer, end, and mute phone calls

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Company Fax Number option to enable and disable

    34 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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19. RC App for mobile - Call logs

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Pin the left hand column on the display

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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