← RingCentral Ideas

Settings and activity

50 results found

  1. Voice Activated Closed Caption

    7 votes
    Under Review  ·  2 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  2. closed caption for ringcentral calls

    7 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  3. Closed caption in Phone app

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Reinier supported this idea  · 

  4. Disable "AI is taking notes" when on call

    135 votes
    33 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Reinier supported this idea  · 

  5. Please make new features OFF by deafult "AI Assistant" with pop-up to try new feature

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  6. RingCX Voice Skill "Play Hold Time" Feature Enhancement Request

    6 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Reinier supported this idea  · 

  7. Position in Queue Announcement

    45 votes
    Planned  ·  6 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Reinier supported this idea  · 

  8. Shared fax for outbound sending

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  9. Display User Extension Number When Transferring From RingCX To RingEX

    8 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  10. automatic call recording announcement per extensions or queue

    8 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  11. Poly Trio 8300 to auto provision using WIFI

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Reinier shared this idea  · 

  12. Default User Settings when submitting Cases in RC Support

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  13. Feature Request: Report on Transferred Call Destinations in RingCX

    10 votes
    Under Review  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  14. live transfer/warm transfer from a merged call

    10 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  15. Customize option for voicemail notification from call queues

    3 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  16. A text to speech option on call queue like the IVR menu prompt

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  17. Poly VVX 400 Firmware Update

    3 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  18. Caller ID name should be visible for Toll Free

    136 votes
    Future Consideration  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Reinier supported this idea  · 

  19. Call Queue Prioritization from the same Primary Members

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  20. Download sms campaigns

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 
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