← RingCentral Ideas

Settings and activity

56 results found

  1. Synchronization of External Shared Contacts between RingEX and RingCX Directories

    8 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  2. Spam Risk Caller ID to be removed

    53 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  3. Improve AI Transcription

    14 votes
    New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  4. I want a custom rule where all calling numbers will be added all at the same time instead of one by one.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Reinier supported this idea  · 

  5. Larger Capacity For the numbers that can used under custom rule for caller ID

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  6. Call Queue Custom Rule Templates

    15 votes
    2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  7. Voice Activated Closed Caption

    7 votes
    Under Review  ·  2 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  8. closed caption for ringcentral calls

    7 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  9. Closed caption in Phone app

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Reinier supported this idea  · 

  10. Disable "AI is taking notes" when on call

    147 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Reinier supported this idea  · 

  11. Please make new features OFF by deafult "AI Assistant" with pop-up to try new feature

    3 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  12. RingCX Voice Skill "Play Hold Time" Feature Enhancement Request

    6 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Reinier supported this idea  · 

  13. Position in Queue Announcement

    48 votes
    Planned  ·  6 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Reinier supported this idea  · 

  14. Shared fax for outbound sending

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  15. Display User Extension Number When Transferring From RingCX To RingEX

    9 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  16. automatic call recording announcement per extensions or queue

    10 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  17. Poly Trio 8300 to auto provision using WIFI

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Reinier shared this idea  · 

  18. Default User Settings when submitting Cases in RC Support

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  19. Feature Request: Report on Transferred Call Destinations in RingCX

    11 votes
    Under Review  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  20. live transfer/warm transfer from a merged call

    10 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 
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