Settings and activity

36 results found

1. Customize option for voicemail notification from call queues

   3 votes

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   0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Oct 18, 2024

2. A text to speech option on call queue like the IVR menu prompt

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Oct 18, 2024

3. Poly VVX 400 Firmware Update

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Oct 17, 2024

4. Caller ID name should be visible for Toll Free

   102 votes

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   Future Consideration  ·  23 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Oct 3, 2024

5. Call Queue Prioritization from the same Primary Members

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Sep 20, 2024

6. Download sms campaigns

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Sep 20, 2024

7. Supervisor Activity report

   4 votes

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   New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Sep 17, 2024

8. Call Wrap Up time set to 2 and 4 minutes

   19 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reinier commented  ·  Aug 27, 2024  ·  Edit…  ·  Delete…

   customer requesting for 90 seconds after call wrap up time as one of the options

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   Reinier supported this idea  ·  Aug 27, 2024

9. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

   80 votes

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   Planned  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Reinier supported this idea  ·  Aug 2, 2024

10. Bulk Upload Devices

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Jul 31, 2024

11. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    27 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Jul 25, 2024

12. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Jul 9, 2024

13. auto delete sms daily on a user level

    8 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Reinier shared this idea  ·  May 7, 2024

14. Auto log into Ring Central every time we are logged into Saleforce

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Apr 17, 2024

15. Ring Central Sync with Salesforce Contacts

    27 votes

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    Under Review  ·  6 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Apr 17, 2024

16. Report outbound caller ID settings

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Mar 11, 2024

17. Update Caller ID Name to Substitute Caller ID Number that belongs to another carrier

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reinier supported this idea  ·  Mar 6, 2024

18. Block outbound calls by number for specific users

    27 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Reinier shared this idea  ·  Mar 30, 2023

19. Outbound Automatic Call Recording filter when calling certain US location that requires 'Two Party Consent'

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Reinier shared this idea  ·  Jun 29, 2023

20. Ability of the admin to disable voicemail pin of a specific user

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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