← RingCentral Ideas

Settings and activity

11 results found

  1. add checklists to messaging

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Ian shared this idea  · 

  2. Ability to add another user in ongoing RingCentral Video call

    10 votes
    Future Consideration  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    An error occurred while saving the comment
    Ian commented  · 

    I would like the option to add other ringcentral users to an ongoing video call by searching their name, and "ringing" them, rather than having to share a link or invite.

  3. add a delegator role

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian shared this idea  · 

  4. QR code login from Mobile app to desktop app

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ian shared this idea  · 

  5. Easy Way to Add All Users to a Team or Teams Based On Attributes

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Shared SMS were multiple users can receive and send SMS on specific number

    728 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

    An error occurred while saving the comment
    Ian commented  · 

    Please add this soon! I don't want to have to pay for more services from someone else when Ring already handles sms

  7. Text From Call Queue Direct Number

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Combine Meeting/Video Calendar and task calendar - integrate w/ outlook

    12 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  9. Control Calls Using a Desk Phone With the Desktop App

    27 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    61 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Make call queue numbers available as outbound caller ID numbers in User Settings templates

    53 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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