Settings and activity

45 results found

1. Allow all extensions to send SMS from main Company extension

   91 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Apr 22, 2024

2. dial by name directory 2 digits

   3 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe commented  ·  Apr 16, 2024  ·  Edit…  ·  Delete…

   The customer tried adding "#" after the last 2 letters of his surname and it worked. It will also be helpful if we can modify the prompt when we ask the caller to enter the name of the staff.

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   Joseph Gorospe supported this idea  ·  Apr 16, 2024

3. Download Multiple Faxes

   16 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Apr 12, 2024

4. Spam and Robo Calls

   19 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Apr 11, 2024

5. Disable/Enable 2 Factor Authentication on certain users

   17 votes

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   Under Review  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Apr 4, 2024

6. Google Click ID

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe shared this idea  ·  Jan 12, 2023

7. Outbound call recording anouncement

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe shared this idea  ·  Mar 27, 2023

8. Decline an incoming call with a text message

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe shared this idea  ·  Mar 27, 2023

9. Toggle off "Allow Incoming calls while in a meeting" for all the users in the admin portal.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe shared this idea  ·  Jun 13, 2023

10. Caller ID and Contact Lists assigned to a Group

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Calling all Phone Numbers at Once for Emergency Purposes

    3 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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12. Limited extension HUD and Presence

    9 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. User group access call log of the same user group

    67 votes

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    Future Consideration  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Shared SMS were multiple users can receive and send SMS on specific number

    643 votes

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    130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

15. Fax recipient information

    29 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Remove Toggle off "Allow Incoming calls while in a meeting" for all the users in the admin portal.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Allow a Call Queue to disable voicemail

    41 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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19. Forward SMS to External Phone Number

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Add options to view all available licenses that shows the phone numbers via Service Web.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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