Settings and activity

126 results found

1. Extending Call Log Retention Past 1 Year

   39 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Jan 8, 2025

2. Custom Report

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe commented  ·  Dec 11, 2024  ·  Edit…  ·  Delete…

   The customer wants to set up a scheduled report that at the very minimum will provide the IP addresses of all connected VoIP phones (if they could swing it, they also like to include the serial number, signed in user, and user's assigned phone number).

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   Joseph Gorospe supported this idea  ·  Dec 11, 2024

3. Restrict Email Updates to Authorized Domains in User Profile

   13 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Nov 14, 2024

4. Reports for overflowed calls

   4 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Nov 6, 2024

5. Use other international number as caller ID

   7 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 31, 2024

6. Analytics report for IVR key presses

   106 votes

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   Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 31, 2024

7. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   223 votes

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   Planned  ·  47 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 25, 2024

8. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 23, 2024

9. maximum caller wait time in queue

   5 votes

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   0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 23, 2024

10. CallerID Name in UK

    29 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 30, 2024

11. Remove my background noise

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    13 votes

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    6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 24, 2024

12. Option to receive security code via SMS or phone call for UK Customers

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 24, 2024

13. Retrieved data for a deleted user extension

    40 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 19, 2024

14. Visibility of missed calls from call queue on the RingCentral app

    67 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 9, 2024

15. To able to use Restricted global emergency and special service numbers as Ext. Number

    9 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe commented  ·  Sep 5, 2024  ·  Edit…  ·  Delete…

    It would be helpful if the system does not allow restricted global emergency and special service numbers to be used as extension numbers.

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    Joseph Gorospe shared this idea  ·  Sep 5, 2024

16. caller ID for local numbers

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Aug 20, 2024

17. email to fax with signature

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  May 7, 2024

18. Analytics - IVR key presses as a KPI option

    49 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  May 2, 2024

19. Outbound Calls Tagged as Robocall | RingCentral

    157 votes

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    Under Review  ·  35 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Apr 29, 2024

20. Allow super admin to delete member on first born group chat on RingCentral App

    29 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe commented  ·  Apr 29, 2024  ·  Edit…  ·  Delete…

    Option for a group admin to delete a member in the default company team.

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    Joseph Gorospe supported this idea  ·  Apr 29, 2024