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← RingCentral Ideas

Settings and activity

133 results found

  1. User group access call log of the same user group

    74 votes

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    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. Shared SMS were multiple users can receive and send SMS on specific number

    1,446 votes

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    Implemented  ·  342 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  3. Fax recipient information

    42 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Remove Toggle off "Allow Incoming calls while in a meeting" for all the users in the admin portal.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Allow a Call Queue to disable voicemail

    56 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  7. Forward SMS to External Phone Number

    21 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Add options to view all available licenses that shows the phone numbers via Service Web.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Account-Wide Holiday Settings and/or Holiday Templates

    256 votes

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    28 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  10. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    186 votes

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    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  11. Decline a incoming call with a text message

    43 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  12. Call Queue voicemails available in RC APP and GUI interface

    71 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  13. to be able to attach attachment thru google drive in the fax services

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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