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  1. 49 votes

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    Rob supported this idea  · 
  2. 106 votes

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    Rob supported this idea  · 
  3. 33 votes

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    Rob supported this idea  · 
  4. 29 votes

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    Rob supported this idea  · 
  5. 90 votes

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    Rob supported this idea  · 
  6. 11 votes

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    Rob supported this idea  · 
  7. 290 votes

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    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Rob commented  · 

    We need to be able to see what call recordings are being played, by whom, and the date and time they were played. This is so we can tell if anyone is browsing through call recordings in an inappropriate manner. It would be useful to have these details logged to the Audit Trail.

  8. 28 votes

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  9. 12 votes

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  10. 8 votes

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  11. 3 votes

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  12. 9 votes

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  13. 44 votes

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  14. 154 votes

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  15. 194 votes

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    Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app. This is because the desktop app has deeper access to your device that a browser simply isn't allowed to have for security reasons — browsers intentionally limit what a website can do with your screen, keyboard, and mouse to protect users.

    Bringing remote control to the browser would require the desktop app to be updated to work with those browser limitations, which is a significant undertaking relative to how this feature is used today. After evaluating it, we've decided this isn't something we'll be building, and we're closing this request.

    If remote control is something you rely on, we'd recommend joining meetings from the RingCentral desktop app rather than the browser.See Requesting and approving remote desktop control.

  16. 684 votes

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  17. 2 votes

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  18. 578 votes

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  19. 11 votes

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  20. 74 votes

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