Settings and activity

37 results found

1. ability to print a transcript of your text and chat threads

   22 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  May 10, 2024

2. AUTOMATION FOR CLEAR DATA ON RINGCENTRAL DESKTOP APPLICATION

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  Apr 26, 2024

3. Sort caller ID/outbound call selections by NAME

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  Apr 24, 2024

4. Ability to block short code numbers the same as blocked phone numbers

   36 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  Apr 22, 2024

5. Add The Ability To Send An Email For Answered Calls

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  Apr 5, 2024
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   Ma. Krysel commented  ·  Apr 5, 2024  ·  Edit…  ·  Delete…

   The customer is asking for automated notification for answered calls, sent through email or text, app notification, or call log notification.

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6. Status sync with MAX agent and RC app

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Ability to Update/Edit Scheduled Meeting within a Week or Month via RingCentral App

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. SMS opt-in opt-out

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. Analytics regarding Text Messaging/SMS

   223 votes

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   Future Consideration  ·  24 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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10. SMS messaging from a generic 5-digit number - For survey purposes

    4 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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11. To have filter option to manage internal and external calls to a different call handling settings.

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Closed caption in Phone app

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Assign phone numbers to CCRN in MVP Admin

    11 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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14. Auto detect calling number

    15 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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15. Add Logo to Caller ID Name

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Email notification for Fax

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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17. Have the option to have Call Queues show up as company contacts

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ma. Krysel commented  ·  Jun 24, 2021  ·  Edit…  ·  Delete…

    Is it possible to have call queues appear in the company directory?

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