← RingCentral Ideas

Settings and activity

23 results found

  1. Conference Call: Drop/Remove individuals during call

    97 votes
    7 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.

  2. Option to disconnect one party in a conference call

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Template for Intercom and Presence setting

    35 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Cristiano commented  · 

    We definitely need the ability of setting Intercom via User Template. That would save us precious time.

  4. Allow multiple users to respond to the main number texts

    122 votes
    Planned  ·  12 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  5. Text from the same main user number

    370 votes
    62 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

  6. Holiday/Night Button

    84 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Ability for customers to search for known issues with any RingCentral product (bug search)

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Release notes do not contain all fixes or modifications

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Company Phonebook for all users from one single upload

    65 votes
    Planned  ·  8 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  10. Adjust how missed calls are categorized for group calls

    474 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  11. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    123 votes
    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  12. call waiting longer than 15 min & customise the number of callers in a call queue

    29 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  13. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  14. Option to schedule the user invite email to be sent on a specific date.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Send Group Voicemails to a RingCentral Team

    83 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Desk Phone and Desktop application Sync

    94 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Being able to disconnect other person or line on a Merge/conference call

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. Multiple RingCentral Profiles, Simultaneously Logged In

    389 votes
    23 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…

  20. Analytics regarding Text Messaging/SMS

    233 votes
    Future Consideration  ·  28 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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