Settings and activity

152 results found

1. To have local numbers from the following local exchange

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Apr 11, 2025

2. Add 'Assign To' feature to Number Inventory

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Apr 10, 2025

3. Automatically add new RingCentral numbers to TCR Campaign

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Apr 4, 2025

4. Disable Cross-Site Access Management by Default

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Mar 26, 2025

5. Live monitoring from RingCentral Admin portal of a extension/user.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Mar 18, 2025

6. Feature Request – Persistent RingCX Session Across Page Reloads and Tabs

   8 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Mar 12, 2025

7. Option for customer to Opt out or delay of any firmware updates for Mitel phones from RC

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Mar 11, 2025

8. Feature Request: Default Site Setup Templates

   8 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Feb 13, 2025

9. Request for Customizable Duration of Pop-Up Notifications in RingCentral App

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Feb 6, 2025

10. Defining "Other'" Category in RingCX Historical Reports and Historical Dashboards

    2 votes

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    New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 28, 2025

11. Shorten RingCX Historical Report Refresh Time Rate

    9 votes

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    Under Review  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 21, 2025

12. automatic call recording announcement per extensions or queue

    11 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 21, 2025

13. Sync RingCentral Desktop Application With RingCX

    245 votes

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    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 15, 2025

14. Recover call recordings for past 90 days

    92 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 15, 2025

15. Automatically block calls if marked as spam

    12 votes

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    2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 15, 2025

16. Reputation Management support for phone numbers being flagged as Spam.

    35 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 15, 2025

17. Stop Spam Calls

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 15, 2025

18. Spam and Robo Calls

    52 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 15, 2025

19. RingCX Chrome App

    4 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 14, 2025

20. RingCX Alerts Enhanced Functionality

    7 votes

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    Future Consideration  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jan 9, 2025