← RingCentral Ideas

Settings and activity

9 results found

  1. Apply Template Scheduler

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Debi commented  · 

    This would be a great addition. We do templates all the time.

    Debi supported this idea  · 

  2. Allow All Contact Fields to be Searchable in the Glip/Jupiter/MVP App

    19 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Debi supported this idea  · 

  3. Automatic hold for warm transfers using integrated phone

    22 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Debi supported this idea  · 

  4. Visibility of missed calls from call queue on the RingCentral app

    42 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Debi supported this idea  · 

  5. Consistently list Emergency Response Locations in User Download

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Use the app in conjunction with a physical phone

    157 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  7. Call waiting for queue calls

    162 votes
    40 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US

  8. Disable this - Current meeting ends when scheduled meeting is about to start

    17 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  9. Voicemail setting should show up in desktop app when Voicemail Setting is selected in the Role

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?