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← RingCentral Ideas

Settings and activity

8 results found

  1. To have the ability or option to transcribe an existing call Recording

    8 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Admin →
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    Grice supported this idea  · 

  2. Enable AI transcription on Desk phone

    243 votes

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    Planned  ·  66 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Grice commented  · 

    CALL RECORDING works regardless of phone method, but AI NOTE TAKING / TRANSCRIPTION is NOT available on VOIP/Desk Phone calls. This is critical to fix. PLEASE!

    Grice supported this idea  · 
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    Grice commented  · 

    just like CALL RECORDING works on all phones regardless of method dialed or answered (via Ring Central App and physical Desk Phones / VOIP), please make AI NOTE TAKING work on VOIP physical desk phones, too. Note taking only works if a call is active in the app, which doesn't work in my situation with external VOIP headset.

    Calls made from or to my desk phone get CALL RECORDING automatically and I can replay the recordings. But not AI NOTE TAKING, even when i my account settings have AI Note Taking set to ON FOR ALL CALLS.

  3. CNAM for a mobile carrier

    90 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Free test link available to RingCentral Meetings or Video call guests in advance of scheduled calls

    11 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  5. I'd like to be able the schedule conference calls in the future

    42 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Integration with Calendly

    24 votes

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    Under Review  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  7. Scheduling tool similar to calenderly or mixmax

    3 votes

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    Needs More Information  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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  8. HubSpot Video Meeting Scheduler

    11 votes

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    New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Admin →
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