← RingCentral Ideas

Settings and activity

8 results found

  1. To have the ability or option to transcribe an existing call Recording

    5 votes
    New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Grice supported this idea  · 

  2. Enable AI transcription on Desk phone

    90 votes
    Planned  ·  25 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Grice commented  · 

    CALL RECORDING works regardless of phone method, but AI NOTE TAKING / TRANSCRIPTION is NOT available on VOIP/Desk Phone calls. This is critical to fix. PLEASE!

    Grice supported this idea  · 
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    Grice commented  · 

    just like CALL RECORDING works on all phones regardless of method dialed or answered (via Ring Central App and physical Desk Phones / VOIP), please make AI NOTE TAKING work on VOIP physical desk phones, too. Note taking only works if a call is active in the app, which doesn't work in my situation with external VOIP headset.

    Calls made from or to my desk phone get CALL RECORDING automatically and I can replay the recordings. But not AI NOTE TAKING, even when i my account settings have AI Note Taking set to ON FOR ALL CALLS.

  3. CNAM for a mobile carrier

    48 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Free test link available to RingCentral Meetings or Video call guests in advance of scheduled calls

    11 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  5. I'd like to be able the schedule conference calls in the future

    41 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Integration with Calendly

    22 votes
    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  7. Scheduling tool similar to calenderly or mixmax

    3 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  8. Add RingCentral to Hubspot's Meeting Scheduler

    4 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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